FRONT
FRONT
DESK
DESK
SQUAD
SQUAD

Your 24/7 Reception and Scheduling AI Employees

Your 24/7 Reception and Scheduling AI Employees

Meet the AI team that greets callers, answers questions, books appointments, and routes calls, keeping your front desk open and organized 24/7.

Meet the AI team that greets callers, answers questions, books appointments, and routes calls, keeping your front desk open and organized 24/7.

  • Riley

    Front Desk Coordinator

    Greets every caller instantly — ensuring no missed calls, no hold times, and no lost opportunities.

    Explore Riley’s Capabilities

    Riley

  • Skylar

    Appointment Scheduling Specialist

    Your AI Scheduling Specialist — managing bookings, reschedules, and cancellations with precision and care.

    Explore Skylar's Capabilities

    Skylar

  • Riley

    Front Desk Coordinator

    Greets every caller instantly — ensuring no missed calls, no hold times, and no lost opportunities.

    Explore Riley’s Capabilities

    Riley

  • Skylar

    Appointment Scheduling Specialist

    Your AI Scheduling Specialist — managing bookings, reschedules, and cancellations with precision and care.

    Explore Skylar's Capabilities

    Skylar

Reduced missed calls by up to 85%

Ensure every inquiry is answered instantly, day or night.

Cut caller wait times by over 70%

Deliver immediate responses without queues or hold times.

Save 40% on administrative hours

Automate scheduling, call routing, and message handling seamlessly.

Reduced missed calls by up to 85%

Ensure every inquiry is answered instantly, day or night.

Cut caller wait times by over 70%

Deliver immediate responses without queues or hold times.

Save 40% on administrative hours

Automate scheduling, call routing, and message handling seamlessly.

Reduced missed calls by up to 85%

Ensure every inquiry is answered instantly, day or night.

Cut caller wait times by over 70%

Deliver immediate responses without queues or hold times.

Save 40% on administrative hours

Automate scheduling, call routing, and message handling seamlessly.

front-desk-coordinator
FRONT DESK
FRONT DESK
FRONT DESK
COORDINATOR
COORDINATOR
COORDINATOR

Riley

Greets every caller instantly — ensuring no missed calls, no hold times, and no lost opportunities.

I’m Riley — the voice at your front desk, any time of day. I operate 24/7 so your business is always open for customers, ready to answer questions, take messages, or guide them to the right team. I greet every caller with a warm, personalized message, understand their needs, and make sure they feel taken care of — no matter when they call.

My personality:

Friendly, efficient, polite, clear communicator, and always available

Front Desk Coordinator

My tasks

Answer Incoming Calls

Responds promptly and professionally to all inbound calls, 24/7.

Answer Incoming Calls

Responds promptly and professionally to all inbound calls, 24/7.

Answer Incoming Calls

Responds promptly and professionally to all inbound calls, 24/7.

Greet Callers Warmly

Welcomes callers in a friendly tone and their preferred language.

Greet Callers Warmly

Welcomes callers in a friendly tone and their preferred language.

Greet Callers Warmly

Welcomes callers in a friendly tone and their preferred language.

Identify Caller Needs

Quickly understands the nature of the inquiry using intent cues, keywords, or customer history.

Identify Caller Needs

Quickly understands the nature of the inquiry using intent cues, keywords, or customer history.

Identify Caller Needs

Quickly understands the nature of the inquiry using intent cues, keywords, or customer history.

Handle High Inbound Call Volumes

Manages several customer calls at once, ensuring every inquiry is answered promptly and no caller remains in queue.

Handle High Inbound Call Volumes

Manages several customer calls at once, ensuring every inquiry is answered promptly and no caller remains in queue.

Handle High Inbound Call Volumes

Manages several customer calls at once, ensuring every inquiry is answered promptly and no caller remains in queue.

Provide Basic Information

Shares essential details like business hours, address, and service info.

Provide Basic Information

Shares essential details like business hours, address, and service info.

Provide Basic Information

Shares essential details like business hours, address, and service info.

Take Messages

Records messages accurately when staff are unavailable and ensures timely delivery.

Take Messages

Records messages accurately when staff are unavailable and ensures timely delivery.

Take Messages

Records messages accurately when staff are unavailable and ensures timely delivery.

Capture Lead Information

Logs contact details, preferences, and call outcomes for your CRM.

Capture Lead Information

Logs contact details, preferences, and call outcomes for your CRM.

Capture Lead Information

Logs contact details, preferences, and call outcomes for your CRM.

Route Calls Efficiently

Transfers callers to the relevant staff, department or AI agent based on the defined scenerio.

Route Calls Efficiently

Transfers callers to the relevant staff, department or AI agent based on the defined scenerio.

Route Calls Efficiently

Transfers callers to the relevant staff, department or AI agent based on the defined scenerio.

Send Call Summary Notifications

Delivers summarized call notes to Slack or email for quick internal follow-ups.

Send Call Summary Notifications

Delivers summarized call notes to Slack or email for quick internal follow-ups.

Send Call Summary Notifications

Delivers summarized call notes to Slack or email for quick internal follow-ups.

Log Call Details

Summarizes call outcomes and records key details for reporting and performance tracking.

Log Call Details

Summarizes call outcomes and records key details for reporting and performance tracking.

Log Call Details

Summarizes call outcomes and records key details for reporting and performance tracking.

Supported integrations

Airtable

Airtable

Stores structured call data and integrates with automated workflows.

GoHighLevel CRM

GoHighLevel

Syncs contacts, forms and engagement activity with your CRM pipeline.

hubspot crm

HubSpot

Syncs contacts, forms and engagement activity with your CRM pipeline.

Slack

Slack

Sends post call summaries and agent activity alerts.

Twilio

Twilio

Handles voice routing, call recording, and phone number management.

We support integrations with other online services that provide API access. Additional charges will apply.

Agent customization

Bilingual or Multilingual Support

Configure your agent to converse fluently in multiple languages.

ADDITIONAL

Bilingual or Multilingual Support

Configure your agent to converse fluently in multiple languages.

ADDITIONAL

Bilingual or Multilingual Support

Configure your agent to converse fluently in multiple languages.

ADDITIONAL

Personalized Geeting Scripts

Custom greetings aligned with your business tone and brand.

INCLUDED

Personalized Geeting Scripts

Custom greetings aligned with your business tone and brand.

INCLUDED

Personalized Geeting Scripts

Custom greetings aligned with your business tone and brand.

INCLUDED

Warm or Cold Transfer Preferences

Define how and when calls are handed off to your team or AI agent.

INCLUDED

Warm or Cold Transfer Preferences

Define how and when calls are handed off to your team or AI agent.

INCLUDED

Warm or Cold Transfer Preferences

Define how and when calls are handed off to your team or AI agent.

INCLUDED

Keypad Number Assignment

Add menu navigation (e.g., “Press 1 for Sales, 2 for Support”).

INCLUDED

Keypad Number Assignment

Add menu navigation (e.g., “Press 1 for Sales, 2 for Support”).

INCLUDED

Keypad Number Assignment

Add menu navigation (e.g., “Press 1 for Sales, 2 for Support”).

INCLUDED

Agent Profile Customization

Choose your agent’s name, accent, and tone to fit your brand identity.

INCLUDED

Agent Profile Customization

Choose your agent’s name, accent, and tone to fit your brand identity.

INCLUDED

Agent Profile Customization

Choose your agent’s name, accent, and tone to fit your brand identity.

INCLUDED

AI Avatar Image Generation

Create a unique virtual identity of your agent for your website and marketing.

ADDITIONAL

AI Avatar Image Generation

Create a unique virtual identity of your agent for your website and marketing.

ADDITIONAL

AI Avatar Image Generation

Create a unique virtual identity of your agent for your website and marketing.

ADDITIONAL

Personal Voice Cloning & Integration

Use your own cloned voice for more personalized experience.

ADDITIONAL

Personal Voice Cloning & Integration

Use your own cloned voice for more personalized experience.

ADDITIONAL

Personal Voice Cloning & Integration

Use your own cloned voice for more personalized experience.

ADDITIONAL

Language support

plus 20 other languages support

English

Spanish

French

German

Italian

Arabic

Chinese

Hindi

Portuguese

Swedish

Finnish

Polish

Language support

plus 20 other languages support

English

Spanish

French

German

Italian

Arabic

Chinese

Hindi

Portuguese

Swedish

Finnish

Polish

Language support

plus 20 other languages support

English

Spanish

French

German

Italian

Arabic

Chinese

Hindi

Portuguese

Swedish

Finnish

Polish

View Plans & Pricing

View Plans & Pricing

View Plans & Pricing

appointment-scheduling-specialist
APPOINTMENT
APPOINTMENT
APPOINTMENT
SCHEDULING
SCHEDULING
SCHEDULING
SPECIALIST
SPECIALIST
SPECIALIST

Skylar

Your AI Scheduling Specialist — managing bookings, reschedules, and cancellations with precision and care.

I’m Skylar — your always-available appointment scheduling assistant. I manage your business calendar day and night, helping customers book, reschedule, or cancel appointments whenever it's convenient for them. By syncing with your real-time staff or service calendars, I ensure every time slot is accurate, every booking is seamless, and your business stays organized without lifting a finger.

My personality:

Organized, calm, patient, polite, and always available to help

Appointment Scheduling Specialist

My tasks

Greet Callers Warmly

Welcomes callers in a friendly tone and their preferred language.

Greet Callers Warmly

Welcomes callers in a friendly tone and their preferred language.

Greet Callers Warmly

Welcomes callers in a friendly tone and their preferred language.

Check Staff & Service Availability

Cross-references your team or service calendars to check availability and allocate bookings using round-robin or staff-based scheduling rules.

Check Staff & Service Availability

Cross-references your team or service calendars to check availability and allocate bookings using round-robin or staff-based scheduling rules.

Check Staff & Service Availability

Cross-references your team or service calendars to check availability and allocate bookings using round-robin or staff-based scheduling rules.

Book Appointments Instantly

Schedules customer appointments 24/7 based on real-time calendar availability.

Book Appointments Instantly

Schedules customer appointments 24/7 based on real-time calendar availability.

Book Appointments Instantly

Schedules customer appointments 24/7 based on real-time calendar availability.

Handle High Inbound Call Volumes

Manages several customer calls at once, ensuring every inquiry is answered promptly and no caller remains in queue.

Handle High Inbound Call Volumes

Manages several customer calls at once, ensuring every inquiry is answered promptly and no caller remains in queue.

Handle High Inbound Call Volumes

Manages several customer calls at once, ensuring every inquiry is answered promptly and no caller remains in queue.

Reschedule & Cancel Requests

Handles customer appointment changes smoothly and autonomously, while adhering to company scheduling policies.

Reschedule & Cancel Requests

Handles customer appointment changes smoothly and autonomously, while adhering to company scheduling policies.

Reschedule & Cancel Requests

Handles customer appointment changes smoothly and autonomously, while adhering to company scheduling policies.

Send Booking Summary Email

Delivers automated SMS or email updates to reduce no-shows.

Send Booking Summary Email

Delivers automated SMS or email updates to reduce no-shows.

Send Booking Summary Email

Delivers automated SMS or email updates to reduce no-shows.

Log Call Details

Summarizes call outcomes and records key details for reporting and performance tracking.

Log Call Details

Summarizes call outcomes and records key details for reporting and performance tracking.

Log Call Details

Summarizes call outcomes and records key details for reporting and performance tracking.

Supported integrations

Airtable

Airtable

Stores structured call data and integrates with automated workflows.

Cal

Cal.com

Books, reschedules, and cancels appointments instantly during calls.

Calendly

Calendly

Books, reschedules, or cancels meetings directly from calls.

GoHighLevel CRM

GoHighLevel

Syncs contacts, forms and engagement activity with your CRM pipeline.

Airtable

Google Calendar

Schedules and manages appointments automatically from calls.

hubspot crm

HubSpot

Syncs contacts, forms and engagement activity with your CRM pipeline.

Slack

Slack

Sends post call summaries and agent activity alerts.

Twilio

Twilio

Handles voice routing, call recording, and phone number management.

Airtable

WhatsApp

Sends follow-ups, reminders, or updates via automated chat messages.

We support integrations with other online services that provide API access. Additional charges will apply.

Agent customization

Bilingual or Multilingual Support

Configure your agent to converse fluently in multiple languages.

ADDITIONAL

Bilingual or Multilingual Support

Configure your agent to converse fluently in multiple languages.

ADDITIONAL

Bilingual or Multilingual Support

Configure your agent to converse fluently in multiple languages.

ADDITIONAL

Personalized Geeting Scripts

Custom greetings aligned with your business tone and brand.

INCLUDED

Personalized Geeting Scripts

Custom greetings aligned with your business tone and brand.

INCLUDED

Personalized Geeting Scripts

Custom greetings aligned with your business tone and brand.

INCLUDED

Calendar Integration Setup

Connect to Google, GHL calendar, Cal.com or Calendly for teal-time scheduling.

INCLUDED

Calendar Integration Setup

Connect to Google, GHL calendar, Cal.com or Calendly for teal-time scheduling.

INCLUDED

Calendar Integration Setup

Connect to Google, GHL calendar, Cal.com or Calendly for teal-time scheduling.

INCLUDED

Appointment Rules Configuration

Define duration, buffer time, working hours, and service type.

INCLUDED

Appointment Rules Configuration

Define duration, buffer time, working hours, and service type.

INCLUDED

Appointment Rules Configuration

Define duration, buffer time, working hours, and service type.

INCLUDED

Round-Robin Scheduling

Configure calendar routing rules to assign bookings evenly or by staff specialty. (Included if calendar supports round-robin logic.)

INCLUDED

Round-Robin Scheduling

Configure calendar routing rules to assign bookings evenly or by staff specialty. (Included if calendar supports round-robin logic.)

INCLUDED

Round-Robin Scheduling

Configure calendar routing rules to assign bookings evenly or by staff specialty. (Included if calendar supports round-robin logic.)

INCLUDED

Handle Missed or No-Show Appointments

Automatically follows up with missed or no-show clients via SMS or email to rebook within business rules.

ADDITIONAL

Handle Missed or No-Show Appointments

Automatically follows up with missed or no-show clients via SMS or email to rebook within business rules.

ADDITIONAL

Handle Missed or No-Show Appointments

Automatically follows up with missed or no-show clients via SMS or email to rebook within business rules.

ADDITIONAL

Post-Call Summary Email Template

Customize customer-facing follow-up emails summarizing discussed inquiry, offer or other details.

INCLUDED

Post-Call Summary Email Template

Customize customer-facing follow-up emails summarizing discussed inquiry, offer or other details.

INCLUDED

Post-Call Summary Email Template

Customize customer-facing follow-up emails summarizing discussed inquiry, offer or other details.

INCLUDED

Agent Profile Customization

Choose your agent’s name, accent, and tone to fit your brand identity.

INCLUDED

Agent Profile Customization

Choose your agent’s name, accent, and tone to fit your brand identity.

INCLUDED

Agent Profile Customization

Choose your agent’s name, accent, and tone to fit your brand identity.

INCLUDED

AI Avatar Image Generation

Create a unique virtual identity of your agent for your website and marketing.

ADDITIONAL

AI Avatar Image Generation

Create a unique virtual identity of your agent for your website and marketing.

ADDITIONAL

AI Avatar Image Generation

Create a unique virtual identity of your agent for your website and marketing.

ADDITIONAL

Personal Voice Cloning & Integration

Use your own cloned voice for more personalized experience.

ADDITIONAL

Personal Voice Cloning & Integration

Use your own cloned voice for more personalized experience.

ADDITIONAL

Personal Voice Cloning & Integration

Use your own cloned voice for more personalized experience.

ADDITIONAL

Language support

plus 20 other languages support

English

Spanish

French

German

Italian

Arabic

Chinese

Hindi

Portuguese

Swedish

Finnish

Polish

Language support

plus 20 other languages support

English

Spanish

French

German

Italian

Arabic

Chinese

Hindi

Portuguese

Swedish

Finnish

Polish

Language support

plus 20 other languages support

English

Spanish

French

German

Italian

Arabic

Chinese

Hindi

Portuguese

Swedish

Finnish

Polish

View Plans & Pricing

View Plans & Pricing

View Plans & Pricing

Squad In Action

Experience PRIME SQUAD AI agents in real-world conversations. These demos show how your AI agents interact with customers, leads, and team members — confidently, professionally, and always on brand.

Experience PRIME SQUAD AI agents in real-world conversations. These demos show how your AI agents interact with customers, leads, and team members — confidently, professionally, and always on brand.

Post-Sales Feedback Specialist

Listen to Marlene capture feedback from a guest who recently stayed at Coastal Pearl Resort & Spa.

0:00/1:34

Customer Reactivation Specialist

Listen to Aria reconnect with a past customer and reignite their interest in a new service offer.

0:00/1:34

Sales Lead Qualifying Specialist

Listen to Caleb qualify a new sales lead generated from a solar panel Facebook campaign.

0:00/1:34

Sales Order Collection Specialist

Hear Emelie guide a new lead through a detailed conversation to understand their home-buying needs.

0:00/1:34

YOUR DATA ISN'T OUR BUSINESS. KEEP IT SAFE IS

YOUR DATA ISN'T OUR BUSINESS. KEEP IT SAFE IS

YOUR DATA ISN'T OUR BUSINESS. KEEP IT SAFE IS

Built with enterprise-level security and compliant with GDPR and HIPAA, our agents protect every conversation and customer detail, securely and reliably.

Built with enterprise-level security and compliant with GDPR and HIPAA, our agents protect every conversation and customer detail, securely and reliably.

Built with enterprise-level security and compliant with GDPR and HIPAA, our agents protect every conversation and customer detail, securely and reliably.

Built with enterprise-level security and compliant with GDPR and HIPAA, our agents protect every conversation and customer detail, securely and reliably.

Explore Other Squads

Explore Other Squads

Sales Squad

Closing deals even while you sleep

From lead qualification to reactivation, your AI sales team keeps your pipeline full and revenue growing around the clock.

Explore this squad

Sales Squad

Closing deals even while you sleep

From lead qualification to reactivation, your AI sales team keeps your pipeline full and revenue growing around the clock.

Explore this squad

Sales Squad

Closing deals even while you sleep

From lead qualification to reactivation, your AI sales team keeps your pipeline full and revenue growing around the clock.

Explore this squad

HR Squad

From first interview to final feedback — handled

Automate hiring, onboarding, check-ins, and exit interviews with AI agents that keep your HR processes moving.

Explore this squad

HR Squad

From first interview to final feedback — handled

Automate hiring, onboarding, check-ins, and exit interviews with AI agents that keep your HR processes moving.

Explore this squad

HR Squad

From first interview to final feedback — handled

Automate hiring, onboarding, check-ins, and exit interviews with AI agents that keep your HR processes moving.

Explore this squad

Support Squad

Support that never sleeps or burns out

Your AI squad answers questions, troubleshoots problems, and routes issues calmly, anytime your customers call.

Explore this squad

Support Squad

Support that never sleeps or burns out

Your AI squad answers questions, troubleshoots problems, and routes issues calmly, anytime your customers call.

Explore this squad

Support Squad

Support that never sleeps or burns out

Your AI squad answers questions, troubleshoots problems, and routes issues calmly, anytime your customers call.

Explore this squad

Talk to Leo Now

Talk to Leo Now

Have Questions?
Have Questions?
Have Questions?

Talk to Leo, our AI Sales Inquiry Specialist.

Talk to Leo, our AI Sales Inquiry Specialist.

Talk to Leo, our AI Sales Inquiry Specialist.

Whether you're exploring your first AI squad or need help deciding which one fits your business best, Leo is here to guide you.

Whether you're exploring your first AI squad or need help deciding which one fits your business best, Leo is here to guide you.

Whether you're exploring your first AI squad or need help deciding which one fits your business best, Leo is here to guide you.