Data Security Compliant
24/7 Call Availability
AI-Powered Precision
Fully Hosted and Managed
AI Troubleshooting Specialist
AI Troubleshooting Specialist
William
William
William
Starting from
Starting from
Starting from
$
599
599
599
per month
per month
per month
See Pricing Plans
See Pricing Plans
William
William
Receives inbound technical issue calls, guides customers step-by-step through troubleshooting, and resolves common problems.
I’m William — your AI troubleshooting agent. I walk customers through technical issues, device problems, or setup questions in a clear and calm manner. Whether it’s connection issues, software errors, or how-to confusion, I follow structured support flows to get to the root of the problem and guide your customers to a resolution — no ticket needed.
My Personality
Patient, logical, calm, instructional, and support-focused
Why businesses choose me
Resolves 78% of technical problems without human escalation.
Resolves 78% of technical problems without human escalation.
Resolves 78% of technical problems without human escalation.
Answers 100% of support calls instantly with no queue delays.
Lowers ticket handling costs by 60%.
Lowers ticket handling costs by 60%.
Lowers ticket handling costs by 60%.
Core Responsibilities
Core Responsibilities
Greet Callers Warmly
Welcomes callers in a friendly tone and their preferred language.
Greet Callers Warmly
Welcomes callers in a friendly tone and their preferred language.
Greet Callers Warmly
Welcomes callers in a friendly tone and their preferred language.
Greet Callers Warmly
Welcomes callers in a friendly tone and their preferred language.
Receive Escalated Technical Calls
Handles product/service troubleshooting cases.
Receive Escalated Technical Calls
Handles product/service troubleshooting cases.
Receive Escalated Technical Calls
Handles product/service troubleshooting cases.
Receive Escalated Technical Calls
Handles product/service troubleshooting cases.
Diagnose Product or System Issues
Identifies root causes of errors, outages, or malfunctioning components.
Diagnose Product or System Issues
Identifies root causes of errors, outages, or malfunctioning components.
Diagnose Product or System Issues
Identifies root causes of errors, outages, or malfunctioning components.
Diagnose Product or System Issues
Identifies root causes of errors, outages, or malfunctioning components.
Identify Caller Needs
Quickly understands the nature of the inquiry using intent cues, keywords, or customer history.
Identify Caller Needs
Quickly understands the nature of the inquiry using intent cues, keywords, or customer history.
Identify Caller Needs
Quickly understands the nature of the inquiry using intent cues, keywords, or customer history.
Identify Caller Needs
Quickly understands the nature of the inquiry using intent cues, keywords, or customer history.
Handle High Inbound Call Volumes
Manages several customer calls at once, ensuring every inquiry is answered promptly and no caller remains in queue.
Handle High Inbound Call Volumes
Manages several customer calls at once, ensuring every inquiry is answered promptly and no caller remains in queue.
Handle High Inbound Call Volumes
Manages several customer calls at once, ensuring every inquiry is answered promptly and no caller remains in queue.
Handle High Inbound Call Volumes
Manages several customer calls at once, ensuring every inquiry is answered promptly and no caller remains in queue.
Guide Step-by-Step Troubleshooting
Walks customers through detailed resolution processes for both hardware and software issues.
Guide Step-by-Step Troubleshooting
Walks customers through detailed resolution processes for both hardware and software issues.
Guide Step-by-Step Troubleshooting
Walks customers through detailed resolution processes for both hardware and software issues.
Guide Step-by-Step Troubleshooting
Walks customers through detailed resolution processes for both hardware and software issues.
Escalate Unresolved Problems
Forwards unresolvable cases with complete logs, diagnostics, and context for Tier 3 or specialized departments.
Escalate Unresolved Problems
Forwards unresolvable cases with complete logs, diagnostics, and context for Tier 3 or specialized departments.
Escalate Unresolved Problems
Forwards unresolvable cases with complete logs, diagnostics, and context for Tier 3 or specialized departments.
Escalate Unresolved Problems
Forwards unresolvable cases with complete logs, diagnostics, and context for Tier 3 or specialized departments.
Route Complex Cases Efficiently
Transfers unresolved or technical issues to the right team or specialist (e.g., Troubleshooting or Technical Support).
Route Complex Cases Efficiently
Transfers unresolved or technical issues to the right team or specialist (e.g., Troubleshooting or Technical Support).
Route Complex Cases Efficiently
Transfers unresolved or technical issues to the right team or specialist (e.g., Troubleshooting or Technical Support).
Route Complex Cases Efficiently
Transfers unresolved or technical issues to the right team or specialist (e.g., Troubleshooting or Technical Support).
Send Troubleshooting Summary Email
Sends a summary of findings, actions taken, and next steps to ensure full customer transparency.
Send Troubleshooting Summary Email
Sends a summary of findings, actions taken, and next steps to ensure full customer transparency.
Send Troubleshooting Summary Email
Sends a summary of findings, actions taken, and next steps to ensure full customer transparency.
Send Troubleshooting Summary Email
Sends a summary of findings, actions taken, and next steps to ensure full customer transparency.
Verify Fix Effectiveness
Confirms that the customer’s issue is fully resolved before closing the case or moving to the next step.
Verify Fix Effectiveness
Confirms that the customer’s issue is fully resolved before closing the case or moving to the next step.
Verify Fix Effectiveness
Confirms that the customer’s issue is fully resolved before closing the case or moving to the next step.
Verify Fix Effectiveness
Confirms that the customer’s issue is fully resolved before closing the case or moving to the next step.
Create Help Desk Tickets
Opens support tickets for unresolved issues in Zendesk, Freshworks, or your connected help desk system.
Create Help Desk Tickets
Opens support tickets for unresolved issues in Zendesk, Freshworks, or your connected help desk system.
Create Help Desk Tickets
Opens support tickets for unresolved issues in Zendesk, Freshworks, or your connected help desk system.
Create Help Desk Tickets
Opens support tickets for unresolved issues in Zendesk, Freshworks, or your connected help desk system.
Update CRM or Ticketing System
Logs issue type, resolution notes, and follow-up status for accurate case tracking.
Update CRM or Ticketing System
Logs issue type, resolution notes, and follow-up status for accurate case tracking.
Update CRM or Ticketing System
Logs issue type, resolution notes, and follow-up status for accurate case tracking.
Update CRM or Ticketing System
Logs issue type, resolution notes, and follow-up status for accurate case tracking.
Send Call Summary Notifications
Delivers summarized call notes to Slack or email for quick internal follow-ups.
Send Call Summary Notifications
Delivers summarized call notes to Slack or email for quick internal follow-ups.
Send Call Summary Notifications
Delivers summarized call notes to Slack or email for quick internal follow-ups.
Send Call Summary Notifications
Delivers summarized call notes to Slack or email for quick internal follow-ups.
Log Call Details
Summarizes call outcomes and records key details for reporting and performance tracking.
Log Call Details
Summarizes call outcomes and records key details for reporting and performance tracking.
Log Call Details
Summarizes call outcomes and records key details for reporting and performance tracking.
Log Call Details
Summarizes call outcomes and records key details for reporting and performance tracking.
Perfect for businesses that need every call answered promptly — without paying for full-time reception staff.
Perfect for businesses that need every call answered promptly — without paying for full-time reception staff.
Supported Integrations
Airtable
Stores structured call logs, contact data, and agent insights in organized, filterable tables for reporting and automation.
Airtable
Stores structured call logs, contact data, and agent insights in organized, filterable tables for reporting and automation.
Airtable
Stores structured call logs, contact data, and agent insights in organized, filterable tables for reporting and automation.
Airtable
Stores structured call logs, contact data, and agent insights in organized, filterable tables for reporting and automation.
HubSpot
Captures new leads, updates contact properties, and logs every call or deal activity into your CRM pipeline.
HubSpot
Captures new leads, updates contact properties, and logs every call or deal activity into your CRM pipeline.
HubSpot
Captures new leads, updates contact properties, and logs every call or deal activity into your CRM pipeline.
HubSpot
Captures new leads, updates contact properties, and logs every call or deal activity into your CRM pipeline.
Twilio
Powers reliable voice and SMS communication, enabling calls, confirmations, and follow-up texts through secure phone numbers.
Twilio
Powers reliable voice and SMS communication, enabling calls, confirmations, and follow-up texts through secure phone numbers.
Twilio
Powers reliable voice and SMS communication, enabling calls, confirmations, and follow-up texts through secure phone numbers.
Twilio
Powers reliable voice and SMS communication, enabling calls, confirmations, and follow-up texts through secure phone numbers.
Freshworks
Logs customer interactions, updates contact records, and triggers workflow automations within the Freshdesk or Freshsales suite.
Freshworks
Logs customer interactions, updates contact records, and triggers workflow automations within the Freshdesk or Freshsales suite.
Freshworks
Logs customer interactions, updates contact records, and triggers workflow automations within the Freshdesk or Freshsales suite.
Freshworks
Logs customer interactions, updates contact records, and triggers workflow automations within the Freshdesk or Freshsales suite.
Google Sheets
Reads bulk data related to outbound calls and logs call details, outcomes, and performance metrics directly into your spreadsheets.
Google Sheets
Reads bulk data related to outbound calls and logs call details, outcomes, and performance metrics directly into your spreadsheets.
Google Sheets
Reads bulk data related to outbound calls and logs call details, outcomes, and performance metrics directly into your spreadsheets.
Google Sheets
Reads bulk data related to outbound calls and logs call details, outcomes, and performance metrics directly into your spreadsheets.
Zendesk
Creates or updates support tickets automatically from call outcomes and syncs conversation details for faster resolution.
Zendesk
Creates or updates support tickets automatically from call outcomes and syncs conversation details for faster resolution.
Zendesk
Creates or updates support tickets automatically from call outcomes and syncs conversation details for faster resolution.
Zendesk
Creates or updates support tickets automatically from call outcomes and syncs conversation details for faster resolution.
Slack
Sends instant post-call notifications, summaries, and alerts to specific channels or team members for quick visibility.
Slack
Sends instant post-call notifications, summaries, and alerts to specific channels or team members for quick visibility.
Slack
Sends instant post-call notifications, summaries, and alerts to specific channels or team members for quick visibility.
Slack
Sends instant post-call notifications, summaries, and alerts to specific channels or team members for quick visibility.
Google Docs
Generates and updates call summaries, reports, or feedback documents automatically.
Google Docs
Generates and updates call summaries, reports, or feedback documents automatically.
Google Docs
Generates and updates call summaries, reports, or feedback documents automatically.
Google Docs
Generates and updates call summaries, reports, or feedback documents automatically.
GoHighLevel
Adds new leads, updates opportunities, and triggers automated follow-ups or pipeline stages from call data.
GoHighLevel
Adds new leads, updates opportunities, and triggers automated follow-ups or pipeline stages from call data.
GoHighLevel
Adds new leads, updates opportunities, and triggers automated follow-ups or pipeline stages from call data.
GoHighLevel
Adds new leads, updates opportunities, and triggers automated follow-ups or pipeline stages from call data.
We support integrations with other online services that provide API access. Additional charges will apply. See our integrations coverage
We support integrations with other online services that provide API access. Additional charges will apply. See our integrations coverage
Agent Customization
Agent Customization
Bilingual or Multilingual Support
ADDITIONAL
Configure your agent to converse fluently in multiple languages.
Bilingual or Multilingual Support
ADDITIONAL
Configure your agent to converse fluently in multiple languages.
Bilingual or Multilingual Support
ADDITIONAL
Configure your agent to converse fluently in multiple languages.
Bilingual or Multilingual Support
ADDITIONAL
Configure your agent to converse fluently in multiple languages.
Personalized Geeting Scripts
INCLUDED
Custom greetings aligned with your business tone and brand.
Personalized Geeting Scripts
INCLUDED
Custom greetings aligned with your business tone and brand.
Personalized Geeting Scripts
INCLUDED
Custom greetings aligned with your business tone and brand.
Personalized Geeting Scripts
INCLUDED
Custom greetings aligned with your business tone and brand.
Warm or Cold Transfer Preferences
INCLUDED
Define how and when calls are handed off to your team or AI agent.
Warm or Cold Transfer Preferences
INCLUDED
Define how and when calls are handed off to your team or AI agent.
Warm or Cold Transfer Preferences
INCLUDED
Define how and when calls are handed off to your team or AI agent.
Warm or Cold Transfer Preferences
INCLUDED
Define how and when calls are handed off to your team or AI agent.
Troubleshooting Workflow Setup
INCLUDED
Define structured diagnostic paths and resolution sequences for common or advanced issues.
Troubleshooting Workflow Setup
INCLUDED
Define structured diagnostic paths and resolution sequences for common or advanced issues.
Troubleshooting Workflow Setup
INCLUDED
Define structured diagnostic paths and resolution sequences for common or advanced issues.
Troubleshooting Workflow Setup
INCLUDED
Define structured diagnostic paths and resolution sequences for common or advanced issues.
Ticket Escalation Rules
INCLUDED
Define escalation logic for unresolved or critical cases, ensuring smooth handoffs to Tier 2 or live agents.
Ticket Escalation Rules
INCLUDED
Define escalation logic for unresolved or critical cases, ensuring smooth handoffs to Tier 2 or live agents.
Ticket Escalation Rules
INCLUDED
Define escalation logic for unresolved or critical cases, ensuring smooth handoffs to Tier 2 or live agents.
Ticket Escalation Rules
INCLUDED
Define escalation logic for unresolved or critical cases, ensuring smooth handoffs to Tier 2 or live agents.
Help Desk Ticket Creation
INCLUDED
Create support ticket in help desk system when an issue remains unresolved.
Help Desk Ticket Creation
INCLUDED
Create support ticket in help desk system when an issue remains unresolved.
Help Desk Ticket Creation
INCLUDED
Create support ticket in help desk system when an issue remains unresolved.
Help Desk Ticket Creation
INCLUDED
Create support ticket in help desk system when an issue remains unresolved.
Post-Call Summary Email Template
INCLUDED
Customize customer-facing follow-up emails summarizing discussed inquiry, offer or other details.
Post-Call Summary Email Template
INCLUDED
Customize customer-facing follow-up emails summarizing discussed inquiry, offer or other details.
Post-Call Summary Email Template
INCLUDED
Customize customer-facing follow-up emails summarizing discussed inquiry, offer or other details.
Post-Call Summary Email Template
INCLUDED
Customize customer-facing follow-up emails summarizing discussed inquiry, offer or other details.
CRM Integration Setup
INCLUDED
Sync call notes and outcomes to HubSpot, or GoHighLevel.
CRM Integration Setup
INCLUDED
Sync call notes and outcomes to HubSpot, or GoHighLevel.
CRM Integration Setup
INCLUDED
Sync call notes and outcomes to HubSpot, or GoHighLevel.
CRM Integration Setup
INCLUDED
Sync call notes and outcomes to HubSpot, or GoHighLevel.
Agent Profile Customization
INCLUDED
Choose your agent’s name, accent, and tone to fit your brand identity.
Agent Profile Customization
INCLUDED
Choose your agent’s name, accent, and tone to fit your brand identity.
Agent Profile Customization
INCLUDED
Choose your agent’s name, accent, and tone to fit your brand identity.
Agent Profile Customization
INCLUDED
Choose your agent’s name, accent, and tone to fit your brand identity.
AI Avatar Image Generation
ADDITIONAL
Create a unique virtual identity of your agent for your website and marketing.
AI Avatar Image Generation
ADDITIONAL
Create a unique virtual identity of your agent for your website and marketing.
AI Avatar Image Generation
ADDITIONAL
Create a unique virtual identity of your agent for your website and marketing.
AI Avatar Image Generation
ADDITIONAL
Create a unique virtual identity of your agent for your website and marketing.
Personal Voice Cloning & Integration
ADDITIONAL
Use your own cloned voice for more personalized experience.
Personal Voice Cloning & Integration
ADDITIONAL
Use your own cloned voice for more personalized experience.
Personal Voice Cloning & Integration
ADDITIONAL
Use your own cloned voice for more personalized experience.
Personal Voice Cloning & Integration
ADDITIONAL
Use your own cloned voice for more personalized experience.
Language Support
Language Support
plus 20 other languages support
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English
English
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Spanish
Spanish
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French
French
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German
German
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Italian
Italian
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Arabic
Arabic
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Chinese
Chinese
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L 92.316 100.34 L 95.316 124.175 Z M 82.331 168.162 C 81.08 167.974 79.824 168.476 79.047 169.476 C 78.27 170.476 78.094 171.817 78.586 172.983 C 79.077 174.149 80.161 174.96 81.418 175.101 C 83.314 175.315 85.032 173.972 85.281 172.08 C 85.53 170.189 84.218 168.446 82.331 168.162 Z M 113.022 15.042 L 103.459 62.319 L 94.393 84.566 L 97.664 60.766 Z M 121.591 21.639 C 122.75 22.138 124.088 21.974 125.092 21.211 C 126.096 20.447 126.612 19.203 126.442 17.953 C 126.272 16.703 125.443 15.641 124.271 15.173 C 122.493 14.463 120.474 15.315 119.741 17.084 C 119.007 18.853 119.832 20.883 121.591 21.639 Z M 71.61 169.59 L 81.172 122.313 L 90.239 100.066 L 86.968 123.866 Z M 63.041 162.993 C 61.883 162.495 60.545 162.659 59.541 163.422 C 58.537 164.186 58.021 165.43 58.191 166.68 C 58.361 167.93 59.19 168.992 60.361 169.459 C 62.14 170.169 64.159 169.318 64.892 167.549 C 65.626 165.78 64.801 163.75 63.041 162.993 Z M 132.316 23.034 L 110.844 66.225 L 96.328 85.367 L 105.647 63.225 Z M 138.886 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Hindi
Hindi
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Portuguese
Portuguese
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Swedish
Swedish
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Finnish
Finnish
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Polish
Polish
Data Security & GDPR Compliant
Data Security & GDPR Compliant
Built with enterprise-grade data protection and privacy standards.
Built with enterprise-grade data protection and privacy standards.
Fully Managed & Monitored
Fully Managed & Monitored
Managed by PRIME SQUAD to ensure uptime and continuous optimization.
Managed by PRIME SQUAD to ensure uptime and continuous optimization.
AI-Powered Precision
AI-Powered Precision
Responds intelligently, learns continuously, and handles concurrent calls efficiently.
Responds intelligently, learns continuously, and handles concurrent calls efficiently.
Agent Productivity Analysis
Agent Productivity Analysis
Tracks and evaluates agent performance to ensure every call drives measurable business results.
Tracks and evaluates agent performance to ensure every call drives measurable business results.
No Payroll or Tax Obligations
No Payroll or Tax Obligations
Eliminates employee-related costs with a simple, subscription-based AI workforce.
Eliminates employee-related costs with a simple, subscription-based AI workforce.
Free from Emotional Fatigue
Free from Emotional Fatigue
Provides consistent, fatigue-free performance and customer service around the clock.
Provides consistent, fatigue-free performance and customer service around the clock.
AI Troubleshooting Specialist
AI Troubleshooting Specialist
Pricing Plan
Pricing Plan
Flexible AI Agent Plans — built for performance, compliance, and scale.
Flexible AI Agent Plans — built for performance, compliance, and scale.
MOST POPULAR
MOST POPULAR
Ideal for small tech or service teams
Starter
1,000 voice mins.
Approx.
83
calls in a month
Average call time ~
10
mins
•
Cost per call -
$
6.6
$
599
/ agent / month
No long-term contract ● No Hidden Fees ● Cancel anytime.
One-time Setup Fee:
$
1,999
Includes agent customization, services integrations, automations refinements and agents testing
99.9% uptime guarantee
99.9% uptime guarantee
99.9% uptime guarantee
Voice-minute monitoring
Voice-minute monitoring
Voice-minute monitoring
Agent customization
Agent customization
Agent customization
AI-powered precision
AI-powered precision
AI-powered precision
Supported integration
Supported integration
Supported integration
Fully managed and monitored
Fully managed and monitored
Fully managed and monitored
Basic support
Basic support
Basic support
AI-Powered Post-Call Summaries
AI-Powered Post-Call Summaries
AI-Powered Post-Call Summaries
Call Logs & Transcripts
Call Logs & Transcripts
Call Logs & Transcripts
Addons
Addons
Addons
Ideal for mid-size or multi-product support operations
Growth
3,000 voice mins.
Approx.
250
calls in a month
Average call time ~
10
mins
•
Cost per call -
$
4.92
$
1,399
/ agent / month
No long-term contract ● No Hidden Fees ● Cancel anytime.
One-time Setup Fee:
$
2,599
Includes agent customization, services integrations, automations refinements, reporting setup, bilingual support agents testing
All features from Starter
All features from Starter
All features from Starter
Bilingual (20+ languages)
Bilingual (20+ languages)
Bilingual (20+ languages)
Data Security
Data Security
Data Security
Analytics Dashboard
Enhanced
Analytics Dashboard
Enhanced
Analytics Dashboard
Enhanced
Addons
Addons
Addons
Ideal for small tech or service teams
Scale
6,000 voice mins.
Approx.
500
calls in a month
Average call time ~
10
mins
•
Cost per call -
$
3.6
$
2,349
/ agent / month
No long-term contract ● No Hidden Fees ● Cancel anytime.
One-time Setup Fee:
$
3,999
Includes agent customization, services integrations, automations refinements, reporting setup, enhanced security, multilingual support agents testing
All features from Starter
All features from Starter
All features from Starter
Multilingual (20+ languages)
Enhanced
Multilingual (20+ languages)
Enhanced
Multilingual (20+ languages)
Enhanced
Data security & GDPR compliant
Enhanced
Data security & GDPR compliant
Enhanced
Data security & GDPR compliant
Enhanced
Analytics Dashboard
Enhanced
Analytics Dashboard
Enhanced
Analytics Dashboard
Enhanced
Agent Standard maintenance
Standard
Agent Standard maintenance
Standard
Agent Standard maintenance
Standard
Personal Voice Cloning
Personal Voice Cloning
Personal Voice Cloning
AI Avatar Image Generation
AI Avatar Image Generation
AI Avatar Image Generation
Addons
Addons
Addons
MOST POPULAR
Ideal for small tech or service teams
Starter
1,000 voice mins.
Approx.
83
calls in a month
Average call time ~
10
mins
•
Cost per call -
$
6.6
$
599
/ agent / month
No long-term contract ● No Hidden Fees ● Cancel anytime.
One-time Setup Fee:
$
1,999
Includes agent customization, services integrations, automations refinements and agents testing
99.9% uptime guarantee
Voice-minute monitoring
Agent customization
AI-powered precision
Supported integration
Fully managed and monitored
Basic support
AI-Powered Post-Call Summaries
Call Logs & Transcripts
Addons
Ideal for mid-size or multi-product support operations
Growth
3,000 voice mins.
Approx.
250
calls in a month
Average call time ~
10
mins
•
Cost per call -
$
4.92
$
1,399
/ agent / month
No long-term contract ● No Hidden Fees ● Cancel anytime.
One-time Setup Fee:
$
2,599
Includes agent customization, services integrations, automations refinements, reporting setup, bilingual support agents testing
All features from Starter
Bilingual (20+ languages)
Data Security
Analytics Dashboard
Enhanced
Addons
Ideal for small tech or service teams
Scale
6,000 voice mins.
Approx.
500
calls in a month
Average call time ~
10
mins
•
Cost per call -
$
3.6
$
2,349
/ agent / month
No long-term contract ● No Hidden Fees ● Cancel anytime.
One-time Setup Fee:
$
3,999
Includes agent customization, services integrations, automations refinements, reporting setup, enhanced security, multilingual support agents testing
All features from Starter
Multilingual (20+ languages)
Enhanced
Data security & GDPR compliant
Enhanced
Analytics Dashboard
Enhanced
Agent Standard maintenance
Standard
Personal Voice Cloning
AI Avatar Image Generation
Addons
Enterprise & High-Volume Solutions
For businesses needing over 6,000 minutes or multiple agents, we offer fully customized, compliance-ready deployments with scalable performance and dedicated support.
Enterprise & High-Volume Solutions
For businesses needing over 6,000 minutes or multiple agents, we offer fully customized, compliance-ready deployments with scalable performance and dedicated support.
Meet Other
Meet Other
AI Squad
AI Squad
Sarah
AI Technical Support Specialist
Receives inbound support calls 24/7, provides information on orders, policies, and FAQs, and ensures fast resolutions.
Core Responsibilities
Greet Callers Warmly
Support Shopify Orders & Accounts
Identify Caller Needs
Send Support Summary Email
Answer Incoming Support Calls
Route Complex Cases Efficiently
Log Call Details
Handle High Inbound Call Volumes
Update CRM or Ticketing System
Send Call Summary Notifications
Perfect for SaaS, IT, and product companies that need reliable first-line technical support at scale.
Starting from
$
599
per month
No long-term contract. Cancel anytime.
Sarah
AI Technical Support Specialist
Receives inbound support calls 24/7, provides information on orders, policies, and FAQs, and ensures fast resolutions.
Core Responsibilities
Greet Callers Warmly
Support Shopify Orders & Accounts
Identify Caller Needs
Send Support Summary Email
Answer Incoming Support Calls
Route Complex Cases Efficiently
Log Call Details
Handle High Inbound Call Volumes
Update CRM or Ticketing System
Send Call Summary Notifications
Perfect for SaaS, IT, and product companies that need reliable first-line technical support at scale.
Starting from
$
599
per month
No long-term contract. Cancel anytime.
Sarah
AI Technical Support Specialist
Receives inbound support calls 24/7, provides information on orders, policies, and FAQs, and ensures fast resolutions.
Core Responsibilities
Greet Callers Warmly
Support Shopify Orders & Accounts
Identify Caller Needs
Send Support Summary Email
Answer Incoming Support Calls
Route Complex Cases Efficiently
Log Call Details
Handle High Inbound Call Volumes
Update CRM or Ticketing System
Send Call Summary Notifications
Perfect for SaaS, IT, and product companies that need reliable first-line technical support at scale.
Starting from
$
599
per month
No long-term contract. Cancel anytime.
Frequently Asked Questions
Frequently Asked Questions
What are voice minutes and how are they counted?
What are voice minutes and how are they counted?
What are voice minutes and how are they counted?
Can voice minutes be shared between multiple agents?
Can voice minutes be shared between multiple agents?
Can voice minutes be shared between multiple agents?
What’s the difference between the setup fee and the monthly subscription
What’s the difference between the setup fee and the monthly subscription
What’s the difference between the setup fee and the monthly subscription
Why are there different types of agents?
Why are there different types of agents?
Why are there different types of agents?
How many calls can an agent receive at the same time?
How many calls can an agent receive at the same time?
How many calls can an agent receive at the same time?
Can I upgrade or downgrade my tier anytime?
Can I upgrade or downgrade my tier anytime?
Can I upgrade or downgrade my tier anytime?
Is there a trial or demo?
Is there a trial or demo?
Is there a trial or demo?
Are there hidden fees?
Are there hidden fees?
Are there hidden fees?
Are there discounts on ordering multiple agents?
Are there discounts on ordering multiple agents?
Are there discounts on ordering multiple agents?
If I don’t use all my minutes in a month, will they carry forward?
If I don’t use all my minutes in a month, will they carry forward?
If I don’t use all my minutes in a month, will they carry forward?
How will I know if my agents are exceeding their voice minutes limit?
How will I know if my agents are exceeding their voice minutes limit?
How will I know if my agents are exceeding their voice minutes limit?
Why do I need a maintenance plan?
Why do I need a maintenance plan?
Why do I need a maintenance plan?
What support options do you have?
What support options do you have?
What support options do you have?
Squad in Action
Squad in Action
Post-Stay Feedback Collection
Listen to Marlene gather valuable feedback from a recent guest on behalf of Coastal Pearl Resort.
Sales Lead Qualification
Listen to Caleb qualify a new Facebook lead for SunEdge Solar by verifying property details and solar readiness.
Sales Order Call
Listen to Emelie assist a new homebuyer as she gathers property preferences, budget, and move-in goals for HorizonKeys Realty.
Customer Reactivation Call
Listen to Aria reconnect with a canceled meal plan customer and present a special comeback offer.
USE CASES
Smarter Conversations for
Smarter Conversations for
Real-World Business Efficiency
Real-World Business Efficiency
Solving everyday operational challenges — from endless scheduling calls to follow-ups and reminders — AI voice agents handle the repetitive work so your team can focus on growth.
Solving everyday operational challenges — from endless scheduling calls to follow-ups and reminders — AI voice agents handle the repetitive work so your team can focus on growth.
HR & Recruitment Automation
Conducts candidate screenings and onboarding calls to streamline hiring for growing teams.
Appointment Scheduling & Coordination
Automates bookings, reschedules, and confirmations for clinics, real estate, and service businesses.
Customer Surveys & Feedback Collection
Gathers post-service insights to measure satisfaction and strengthen customer experience.
Policy & Subscription Renewals
Notifies customers of upcoming renewals to drive retention for insurance and membership brands.
Payment Collection & Reminders
Sends courteous payment or invoice reminders to improve cash flow and reduce delays.
Order Tracking & Delivery Updates
Provides shipment notifications, delivery confirmations, and status updates in real time.
Sales Qualification & Lead Nurturing
Qualifies leads, gathers requirements, and schedules sales calls automatically.
Student Enrollment & Inquiry Calls
Responds to admissions inquiries, guides applicants, and schedules meetings for schools and training institutes.
Property Inquiry & Tour Scheduling
Manages property viewing requests, rental follow-ups, and new listing inquiries.
Explore AI Squads
Riley
AI Front Desk Coordinator
Receives inbound calls 24/7, greets every caller warmly, answers general questions, and routes them to the right department.
Riley
Skylar
AI Appointment Scheduling Specialist
Handles both inbound and outbound scheduling calls to book, reschedule, and confirm appointments across time zones.
Skylar
Riley
AI Front Desk Coordinator
Receives inbound calls 24/7, greets every caller warmly, answers general questions, and routes them to the right department.
Riley
Skylar
AI Appointment Scheduling Specialist
Handles both inbound and outbound scheduling calls to book, reschedule, and confirm appointments across time zones.
Skylar
Explore AI Squads
Riley
AI Front Desk Coordinator
Receives inbound calls 24/7, greets every caller warmly, answers general questions, and routes them to the right department.
Riley
Skylar
AI Appointment Scheduling Specialist
Handles both inbound and outbound scheduling calls to book, reschedule, and confirm appointments across time zones.
Skylar
YOUR DATA ISN'T OUR BUSINESS. KEEP IT SAFE IS
YOUR DATA ISN'T OUR BUSINESS. KEEP IT SAFE IS
YOUR DATA ISN'T OUR BUSINESS. KEEP IT SAFE IS
Built with enterprise-level security and compliant with GDPR and HIPAA, our agents protect every conversation and customer detail, securely and reliably.
Built with enterprise-level security and compliant with GDPR and HIPAA, our agents protect every conversation and customer detail, securely and reliably.
Built with enterprise-level security and compliant with GDPR and HIPAA, our agents protect every conversation and customer detail, securely and reliably.
Have Questions?
Have Questions?
Have Questions?
Talk to Leo, our AI Sales Inquiry Specialist.
Talk to Leo, our AI Sales Inquiry Specialist.
Talk to Leo, our AI Sales Inquiry Specialist.
Whether you're exploring your first AI squad or need help deciding which one fits your business best, Leo is here to guide you.
Whether you're exploring your first AI squad or need help deciding which one fits your business best, Leo is here to guide you.
Whether you're exploring your first AI squad or need help deciding which one fits your business best, Leo is here to guide you.