CUSTOMER
CUSTOMER
CUSTOMER
SUPPORT
SUPPORT
SUPPORT
SQUAD
SQUAD

Responsive support specialists that resolve questions, guide troubleshooting, and deliver consistent service keeping customers satisfied around the clock.

Responsive support specialists that resolve questions, guide troubleshooting, and deliver consistent service — keeping customers satisfied around the clock.

Responsive support specialists that resolve questions, guide troubleshooting, and deliver consistent service keeping customers satisfied around the clock.

The Customer Support Squad is your always-on frontline for customer care. From answering everyday inquiries to guiding users through step-by-step troubleshooting, this squad delivers responsive, 24/7 support that keeps customers satisfied and loyal.

The Customer Support Squad is your always-on frontline for customer care. From answering everyday inquiries to guiding users through step-by-step troubleshooting, this squad delivers responsive, 24/7 support that keeps customers satisfied and loyal.

Resolve tickets 3× faster

Automate inquiry handling and FAQs, ensuring customers get instant answers around the clock.

Boost customer satisfaction by up to 70%

Deliver consistent, polite, and accurate responses that build trust and long-term loyalty.

Reduce support workload by over 50%

Let AI agents handle routine calls and messages so your team can focus on high-priority issues.

Resolve tickets 3× faster

Automate inquiry handling and FAQs, ensuring customers get instant answers around the clock.

Boost customer satisfaction by up to 70%

Deliver consistent, polite, and accurate responses that build trust and long-term loyalty.

Reduce support workload by over 50%

Let AI agents handle routine calls and messages so your team can focus on high-priority issues.

Resolve tickets 3× faster

Automate inquiry handling and FAQs, ensuring customers get instant answers around the clock.

Boost customer satisfaction by up to 70%

Deliver consistent, polite, and accurate responses that build trust and long-term loyalty.

Reduce support workload by over 50%

Let AI agents handle routine calls and messages so your team can focus on high-priority issues.

Resolve tickets 3× faster

Automate inquiry handling and FAQs, ensuring customers get instant answers around the clock.

Boost customer satisfaction by up to 70%

Deliver consistent, polite, and accurate responses that build trust and long-term loyalty.

Reduce support workload by over 50%

Let AI agents handle routine calls and messages so your team can focus on high-priority issues.

Meet the Squad

Meet the Squad

Agents

Agents

Sarah

AI Technical Support Specialist

Receives inbound support calls 24/7, provides information on orders, policies, and FAQs, and ensures fast resolutions.

Core Responsibilities

Greet Callers Warmly

Support Shopify Orders & Accounts

Identify Caller Needs

Send Support Summary Email

Answer Incoming Support Calls

Route Complex Cases Efficiently

Log Call Details

Handle High Inbound Call Volumes

Update CRM or Ticketing System

Send Call Summary Notifications

Perfect for SaaS, IT, and product companies that need reliable first-line technical support at scale.

Starting from

$

599

per month

No long-term contract. Cancel anytime.

Sarah

AI Technical Support Specialist

Receives inbound support calls 24/7, provides information on orders, policies, and FAQs, and ensures fast resolutions.

Core Responsibilities

Greet Callers Warmly

Support Shopify Orders & Accounts

Identify Caller Needs

Send Support Summary Email

Answer Incoming Support Calls

Route Complex Cases Efficiently

Log Call Details

Handle High Inbound Call Volumes

Update CRM or Ticketing System

Send Call Summary Notifications

Perfect for SaaS, IT, and product companies that need reliable first-line technical support at scale.

Starting from

$

599

per month

No long-term contract. Cancel anytime.

Sarah

AI Technical Support Specialist

Receives inbound support calls 24/7, provides information on orders, policies, and FAQs, and ensures fast resolutions.

Core Responsibilities

Greet Callers Warmly

Support Shopify Orders & Accounts

Identify Caller Needs

Send Support Summary Email

Answer Incoming Support Calls

Route Complex Cases Efficiently

Log Call Details

Handle High Inbound Call Volumes

Update CRM or Ticketing System

Send Call Summary Notifications

Perfect for SaaS, IT, and product companies that need reliable first-line technical support at scale.

Starting from

$

599

per month

No long-term contract. Cancel anytime.

William

AI Troubleshooting Specialist

Receives inbound technical issue calls, guides customers step-by-step through troubleshooting, and resolves common problems.

Core Responsibilities

Greet Callers Warmly

Escalate Unresolved Problems

Diagnose Product or System Issues

Identify Caller Needs

Route Complex Cases Efficiently

Log Call Details

Send Troubleshooting Summary Email

Receive Escalated Technical Calls

Handle High Inbound Call Volumes

Update CRM or Ticketing System

Perfect for technology, telecom, or equipment-based companies that need consistent, expert-level troubleshooting 24/7.

Starting from

$

599

per month

No long-term contract. Cancel anytime.

William

AI Troubleshooting Specialist

Receives inbound technical issue calls, guides customers step-by-step through troubleshooting, and resolves common problems.

Core Responsibilities

Greet Callers Warmly

Escalate Unresolved Problems

Diagnose Product or System Issues

Identify Caller Needs

Route Complex Cases Efficiently

Log Call Details

Send Troubleshooting Summary Email

Receive Escalated Technical Calls

Handle High Inbound Call Volumes

Update CRM or Ticketing System

Perfect for technology, telecom, or equipment-based companies that need consistent, expert-level troubleshooting 24/7.

Starting from

$

599

per month

No long-term contract. Cancel anytime.

William

AI Troubleshooting Specialist

Receives inbound technical issue calls, guides customers step-by-step through troubleshooting, and resolves common problems.

Core Responsibilities

Greet Callers Warmly

Escalate Unresolved Problems

Diagnose Product or System Issues

Identify Caller Needs

Route Complex Cases Efficiently

Log Call Details

Send Troubleshooting Summary Email

Receive Escalated Technical Calls

Handle High Inbound Call Volumes

Update CRM or Ticketing System

Perfect for technology, telecom, or equipment-based companies that need consistent, expert-level troubleshooting 24/7.

Starting from

$

599

per month

No long-term contract. Cancel anytime.

Squad in Action

Squad in Action

Post-Stay Feedback Collection

Listen to Marlene gather valuable feedback from a recent guest on behalf of Coastal Pearl Resort.

0:000:00

Sales Lead Qualification

Listen to Caleb qualify a new Facebook lead for SunEdge Solar by verifying property details and solar readiness.

0:000:00

Sales Order Call

Listen to Emelie assist a new homebuyer as she gathers property preferences, budget, and move-in goals for HorizonKeys Realty.

0:000:00

Customer Reactivation Call

Listen to Aria reconnect with a canceled meal plan customer and present a special comeback offer.

0:000:00

USE CASES

Smarter Conversations for

Smarter Conversations for

Real-World Business Efficiency

Real-World Business Efficiency

Solving everyday operational challenges from endless scheduling calls to follow-ups and reminders AI voice agents handle the repetitive work so your team can focus on growth.

Solving everyday operational challenges — from endless scheduling calls to follow-ups and reminders — AI voice agents handle the repetitive work so your team can focus on growth.

HR & Recruitment Automation

Conducts candidate screenings and onboarding calls to streamline hiring for growing teams.

Appointment Scheduling & Coordination

Automates bookings, reschedules, and confirmations for clinics, real estate, and service businesses.

Customer Surveys & Feedback Collection

Gathers post-service insights to measure satisfaction and strengthen customer experience.

Policy & Subscription Renewals

Notifies customers of upcoming renewals to drive retention for insurance and membership brands.

Payment Collection & Reminders

Sends courteous payment or invoice reminders to improve cash flow and reduce delays.

Order Tracking & Delivery Updates

Provides shipment notifications, delivery confirmations, and status updates in real time.

Sales Qualification & Lead Nurturing

Qualifies leads, gathers requirements, and schedules sales calls automatically.

Student Enrollment & Inquiry Calls

Responds to admissions inquiries, guides applicants, and schedules meetings for schools and training institutes.

Property Inquiry & Tour Scheduling

Manages property viewing requests, rental follow-ups, and new listing inquiries.

Explore AI Squads

  • Riley

    AI Front Desk Coordinator

    Receives inbound calls 24/7, greets every caller warmly, answers general questions, and routes them to the right department.

    Riley

    Skylar

    AI Appointment Scheduling Specialist

    Handles both inbound and outbound scheduling calls to book, reschedule, and confirm appointments across time zones.

    Skylar

  • Jessica

    AI Sales Follow-Up Specialist

    Makes outbound follow-up calls to nurture interested leads, answer open questions, and move deals closer to closing.

    Jessica

    Marlene

    AI Post-Sales Feedback Specialist

    Makes outbound post-purchase calls to gather customer feedback and identify service improvement opportunities.

    Marlene

    Amy

    AI Relationship Insights Specialist

    Makes outbound feedback calls throughout the customer journey to monitor satisfaction and detect churn risks early.

    Amy

    Leo

    AI Sales Inquiry Specialist

    Receives inbound 24/7 sales inquiries, presents product details, handles objections, and guides prospects toward purchase.

    Leo

    Martin

    AI Service Upselling Specialist

    Makes outbound calls to existing customers, promoting upgrades or add-ons that increase revenue per account.

    Martin

    Aria

    AI Customer Reactivation Specialist

    Makes outbound reactivation calls to past customers, presents comeback offers, and revives inactive accounts.

    Aria

    Emelie

    AI Sales Order Collection Specialist

    Makes outbound calls to collect detailed order or proposal requirements, ensuring your sales team gets complete client data.

    Emelie

    Caleb

    AI Sales Lead Qualifying Specialist

    Makes outbound qualification calls to evaluate leads, confirm interest, and pass only high-potential prospects to sales reps.

    Caleb

  • William

    AI Troubleshooting Specialist

    Receives inbound technical issue calls, guides customers step-by-step through troubleshooting, and resolves common problems.

    William

    Sarah

    AI Technical Support Specialist

    Receives inbound support calls 24/7, provides information on orders, policies, and FAQs, and ensures fast resolutions.

    Sarah

  • Alice

    AI HR Inquiry Specialist

    Receives inbound HR calls, providing quick answers about policies, benefits, and procedures to reduce HR workload.

    Alice

    Edward

    AI Candidate Interview Specialist

    Makes outbound screening calls to interview job candidates and capture qualification data for HR review.

    Edward

    Sydney

    AI Exit Interview Specialist

    Makes outbound confidential exit interviews with departing employees to collect honest feedback and retention insights.

    Sydney

    Monika

    AI Employee Onboarding Specialist

    Makes outbound onboarding calls to welcome new hires and walk them through company policies and next steps.

    Monika

    Allen

    AI Productivity Check-In Specialist

    Makes outbound check-in calls to employees to assess workload, surface challenges, and support productivity.

    Allen

Explore AI Squads

  • Riley

    AI Front Desk Coordinator

    Receives inbound calls 24/7, greets every caller warmly, answers general questions, and routes them to the right department.

    Riley

    Skylar

    AI Appointment Scheduling Specialist

    Handles both inbound and outbound scheduling calls to book, reschedule, and confirm appointments across time zones.

    Skylar

  • Jessica

    AI Sales Follow-Up Specialist

    Makes outbound follow-up calls to nurture interested leads, answer open questions, and move deals closer to closing.

    Jessica

    Marlene

    AI Post-Sales Feedback Specialist

    Makes outbound post-purchase calls to gather customer feedback and identify service improvement opportunities.

    Marlene

    Amy

    AI Relationship Insights Specialist

    Makes outbound feedback calls throughout the customer journey to monitor satisfaction and detect churn risks early.

    Amy

    Leo

    AI Sales Inquiry Specialist

    Receives inbound 24/7 sales inquiries, presents product details, handles objections, and guides prospects toward purchase.

    Leo

    Martin

    AI Service Upselling Specialist

    Makes outbound calls to existing customers, promoting upgrades or add-ons that increase revenue per account.

    Martin

    Aria

    AI Customer Reactivation Specialist

    Makes outbound reactivation calls to past customers, presents comeback offers, and revives inactive accounts.

    Aria

    Emelie

    AI Sales Order Collection Specialist

    Makes outbound calls to collect detailed order or proposal requirements, ensuring your sales team gets complete client data.

    Emelie

    Caleb

    AI Sales Lead Qualifying Specialist

    Makes outbound qualification calls to evaluate leads, confirm interest, and pass only high-potential prospects to sales reps.

    Caleb

  • William

    AI Troubleshooting Specialist

    Receives inbound technical issue calls, guides customers step-by-step through troubleshooting, and resolves common problems.

    William

    Sarah

    AI Technical Support Specialist

    Receives inbound support calls 24/7, provides information on orders, policies, and FAQs, and ensures fast resolutions.

    Sarah

  • Alice

    AI HR Inquiry Specialist

    Receives inbound HR calls, providing quick answers about policies, benefits, and procedures to reduce HR workload.

    Alice

    Edward

    AI Candidate Interview Specialist

    Makes outbound screening calls to interview job candidates and capture qualification data for HR review.

    Edward

    Sydney

    AI Exit Interview Specialist

    Makes outbound confidential exit interviews with departing employees to collect honest feedback and retention insights.

    Sydney

    Monika

    AI Employee Onboarding Specialist

    Makes outbound onboarding calls to welcome new hires and walk them through company policies and next steps.

    Monika

    Allen

    AI Productivity Check-In Specialist

    Makes outbound check-in calls to employees to assess workload, surface challenges, and support productivity.

    Allen

Explore AI Squads

  • Riley

    AI Front Desk Coordinator

    Receives inbound calls 24/7, greets every caller warmly, answers general questions, and routes them to the right department.

    Riley

    Skylar

    AI Appointment Scheduling Specialist

    Handles both inbound and outbound scheduling calls to book, reschedule, and confirm appointments across time zones.

    Skylar

  • Jessica

    AI Sales Follow-Up Specialist

    Makes outbound follow-up calls to nurture interested leads, answer open questions, and move deals closer to closing.

    Jessica

    Marlene

    AI Post-Sales Feedback Specialist

    Makes outbound post-purchase calls to gather customer feedback and identify service improvement opportunities.

    Marlene

    Amy

    AI Relationship Insights Specialist

    Makes outbound feedback calls throughout the customer journey to monitor satisfaction and detect churn risks early.

    Amy

    Leo

    AI Sales Inquiry Specialist

    Receives inbound 24/7 sales inquiries, presents product details, handles objections, and guides prospects toward purchase.

    Leo

    Martin

    AI Service Upselling Specialist

    Makes outbound calls to existing customers, promoting upgrades or add-ons that increase revenue per account.

    Martin

    Aria

    AI Customer Reactivation Specialist

    Makes outbound reactivation calls to past customers, presents comeback offers, and revives inactive accounts.

    Aria

    Emelie

    AI Sales Order Collection Specialist

    Makes outbound calls to collect detailed order or proposal requirements, ensuring your sales team gets complete client data.

    Emelie

    Caleb

    AI Sales Lead Qualifying Specialist

    Makes outbound qualification calls to evaluate leads, confirm interest, and pass only high-potential prospects to sales reps.

    Caleb

  • William

    AI Troubleshooting Specialist

    Receives inbound technical issue calls, guides customers step-by-step through troubleshooting, and resolves common problems.

    William

    Sarah

    AI Technical Support Specialist

    Receives inbound support calls 24/7, provides information on orders, policies, and FAQs, and ensures fast resolutions.

    Sarah

  • Alice

    AI HR Inquiry Specialist

    Receives inbound HR calls, providing quick answers about policies, benefits, and procedures to reduce HR workload.

    Alice

    Edward

    AI Candidate Interview Specialist

    Makes outbound screening calls to interview job candidates and capture qualification data for HR review.

    Edward

    Sydney

    AI Exit Interview Specialist

    Makes outbound confidential exit interviews with departing employees to collect honest feedback and retention insights.

    Sydney

    Monika

    AI Employee Onboarding Specialist

    Makes outbound onboarding calls to welcome new hires and walk them through company policies and next steps.

    Monika

    Allen

    AI Productivity Check-In Specialist

    Makes outbound check-in calls to employees to assess workload, surface challenges, and support productivity.

    Allen

YOUR DATA ISN'T OUR BUSINESS. KEEP IT SAFE IS

YOUR DATA ISN'T OUR BUSINESS. KEEP IT SAFE IS

YOUR DATA ISN'T OUR BUSINESS. KEEP IT SAFE IS

Built with enterprise-level security and compliant with GDPR and HIPAA, our agents protect every conversation and customer detail, securely and reliably.

Built with enterprise-level security and compliant with GDPR and HIPAA, our agents protect every conversation and customer detail, securely and reliably.

Built with enterprise-level security and compliant with GDPR and HIPAA, our agents protect every conversation and customer detail, securely and reliably.

Have Questions?
Have Questions?
Have Questions?

Talk to Leo, our AI Sales Inquiry Specialist.

Talk to Leo, our AI Sales Inquiry Specialist.

Talk to Leo, our AI Sales Inquiry Specialist.

Whether you're exploring your first AI squad or need help deciding which one fits your business best, Leo is here to guide you.

Whether you're exploring your first AI squad or need help deciding which one fits your business best, Leo is here to guide you.

Whether you're exploring your first AI squad or need help deciding which one fits your business best, Leo is here to guide you.