Operational Efficiency
Operational Efficiency
Streamline staff workload by offloading routine call tasks to AI.
Streamline staff workload by offloading routine call tasks to AI.
Call Answering & Greeting
Answers every call instantly with a professional, branded greeting that addresses each caller by name, creating a personalized and consistent first impression every time.
Call Answering & Greeting
Answers every call instantly with a professional, branded greeting that addresses each caller by name, creating a personalized and consistent first impression every time.
Call Transfer & Routing
Detects intent and directs callers to the right department or individual, ensuring fast resolution and eliminating internal call juggling.
Call Transfer & Routing
Detects intent and directs callers to the right department or individual, ensuring fast resolution and eliminating internal call juggling.
Multiple Inbound Call Handling
Manages multiple inbound calls simultaneously without hold times, scaling instantly during high-volume hours.
Multiple Inbound Call Handling
Manages multiple inbound calls simultaneously without hold times, scaling instantly during high-volume hours.
Take a Message
Takes a message on behalf of the department, team, or individual when unavailable, capturing caller details and intent, then delivering a clear summary instantly to your preferred channel.
Take a Message
Takes a message on behalf of the department, team, or individual when unavailable, capturing caller details and intent, then delivering a clear summary instantly to your preferred channel.
Multiple Outbound Calling
Performs outbound calls to up to 20 users at a time for follow-ups, renewals, reminders, and lead nurturing campaigns.
Multiple Outbound Calling
Performs outbound calls to up to 20 users at a time for follow-ups, renewals, reminders, and lead nurturing campaigns.
Scheduling & Coordination
Scheduling & Coordination
Keep your calendar accurate and your operations seamless with automated booking, reminders, and real-time updates.
Keep your calendar accurate and your operations seamless with automated booking, reminders, and real-time updates.
Appointment Scheduling
Books, modifies, or cancels appointments instantly while syncing live availability to avoid double bookings or missed slots.
Appointment Scheduling
Books, modifies, or cancels appointments instantly while syncing live availability to avoid double bookings or missed slots.
Calendar Integration
Connects directly with online calendars so all bookings, updates, and cancellations stay perfectly aligned.
Calendar Integration
Connects directly with online calendars so all bookings, updates, and cancellations stay perfectly aligned.
Schedule a Callback
If the caller is busy, the agent collects their preferred date and time for a callback and automatically schedules a follow-up to continue the conversation.
Schedule a Callback
If the caller is busy, the agent collects their preferred date and time for a callback and automatically schedules a follow-up to continue the conversation.
SMS & Email Follow-Ups
Sends automated confirmations, reminders, and reschedule links to ensure customers stay informed and reduce no-shows.
SMS & Email Follow-Ups
Sends automated confirmations, reminders, and reschedule links to ensure customers stay informed and reduce no-shows.
Customer Experience & Accessibility
Customer Experience & Accessibility
Deliver a personalized and inclusive caller experience that feels human, effortless, and consistent across every interaction.
Deliver a personalized and inclusive caller experience that feels human, effortless, and consistent across every interaction.
Multilingual Front Desk
Engages customers in their preferred language with natural fluency, creating inclusive and accessible experiences.
Multilingual Front Desk
Engages customers in their preferred language with natural fluency, creating inclusive and accessible experiences.
Customer Memory
Recognizes returning callers and recalls past conversations or preferences to deliver more relevant and personalized service.
Customer Memory
Recognizes returning callers and recalls past conversations or preferences to deliver more relevant and personalized service.
Human Handoff Option
Transfers conversations smoothly to a live team member when complex or sensitive issues require human attention.
Human Handoff Option
Transfers conversations smoothly to a live team member when complex or sensitive issues require human attention.
Email Summary to Customer
Automatically sends each caller a clear summary of their call, including discussed details, confirmations, or next steps.
Email Summary to Customer
Automatically sends each caller a clear summary of their call, including discussed details, confirmations, or next steps.
Answer Within Business Policies
Ensures every response aligns with your shared business policies, compliance rules, and service standards.
Answer Within Business Policies
Ensures every response aligns with your shared business policies, compliance rules, and service standards.
Revenue & Commerce
Revenue & Commerce
Transform voice conversations into measurable revenue through intelligent follow-ups, renewals, and secure payment handling.
Transform voice conversations into measurable revenue through intelligent follow-ups, renewals, and secure payment handling.
Request Payments
Guides customers through secure voice payment steps, helping complete transactions or outstanding balances with ease.
Request Payments
Guides customers through secure voice payment steps, helping complete transactions or outstanding balances with ease.
Service Upsell Triggers
Identifies potential upsell or cross-sell opportunities during live calls and presents relevant offers automatically.
Service Upsell Triggers
Identifies potential upsell or cross-sell opportunities during live calls and presents relevant offers automatically.
Personalized Offers & Promotions
Shares relevant discounts, upgrades, or promotions based on caller profile, purchase history, or current campaigns.
Personalized Offers & Promotions
Shares relevant discounts, upgrades, or promotions based on caller profile, purchase history, or current campaigns.
Shopify Actions
Checks order details, tracks shipments, and initiates exchanges or reorders directly within your Shopify system.
Shopify Actions
Checks order details, tracks shipments, and initiates exchanges or reorders directly within your Shopify system.
Subscription Renewals
Contacts customers with expiring subscriptions to confirm renewals or upgrades, maintaining recurring revenue flow.
Subscription Renewals
Contacts customers with expiring subscriptions to confirm renewals or upgrades, maintaining recurring revenue flow.
Order Information Forwarding
Sends collected order details directly to your order management or CRM system, keeping sales operations seamless and error-free.
Order Information Forwarding
Sends collected order details directly to your order management or CRM system, keeping sales operations seamless and error-free.
Technical Support & Issue Resolution
Technical Support & Issue Resolution
Deliver fast, accurate resolutions with guided troubleshooting, verified customers, and clean ticket handoffs.
Deliver fast, accurate resolutions with guided troubleshooting, verified customers, and clean ticket handoffs.
Step-by-Step Troubleshooting
Walks customers through clear diagnostic steps, captures results, and adapts the next action based on what worked.
Step-by-Step Troubleshooting
Walks customers through clear diagnostic steps, captures results, and adapts the next action based on what worked.
Create Help Desk Ticket
Opens a ticket with full context, logs, and transcript snippets in your help desk so agents can pick up without rework.
Create Help Desk Ticket
Opens a ticket with full context, logs, and transcript snippets in your help desk so agents can pick up without rework.
Customer Identity Verification
Confirms caller identity using secure verification methods before sharing account details or making changes.
Customer Identity Verification
Confirms caller identity using secure verification methods before sharing account details or making changes.
Intelligent Conversation Framework
Intelligent Conversation Framework
Collect accurate and consistent information through structured, context-aware questioning that adapts to each caller.
Collect accurate and consistent information through structured, context-aware questioning that adapts to each caller.
Ask Structured Questions
Uses predefined or custom question sets to guide conversations, ensuring consistency and high-quality data collection across every call.
Ask Structured Questions
Uses predefined or custom question sets to guide conversations, ensuring consistency and high-quality data collection across every call.
Capture New Caller Information
Automatically records new caller details such as name, phone number, intent, and conversation context, then syncs them with your CRM or contact database.
Capture New Caller Information
Automatically records new caller details such as name, phone number, intent, and conversation context, then syncs them with your CRM or contact database.
Understand Caller Intent
Analyzes speech patterns and keywords to determine the reason for the call and tailor responses accordingly.
Understand Caller Intent
Analyzes speech patterns and keywords to determine the reason for the call and tailor responses accordingly.
Record and Summarize Responses
Captures each answer precisely, creates concise summaries, and routes key insights to your CRM or reporting tools.
Record and Summarize Responses
Captures each answer precisely, creates concise summaries, and routes key insights to your CRM or reporting tools.
Data, Insights & Reporting
Data, Insights & Reporting
Gain complete visibility into call performance with automated summaries, analytics, and CRM integration.
Gain complete visibility into call performance with automated summaries, analytics, and CRM integration.
Call Logs & Transcripts
Generates detailed transcripts for every call, capturing key moments, context, and caller intent to provide full visibility into each interaction.
Call Logs & Transcripts
Generates detailed transcripts for every call, capturing key moments, context, and caller intent to provide full visibility into each interaction.
AI-Powered Post-Call Summaries
Generates intelligent summaries after every call, capturing key points, caller sentiment, and next actions to give your team a clear understanding of each conversation without replaying recordings.
AI-Powered Post-Call Summaries
Generates intelligent summaries after every call, capturing key points, caller sentiment, and next actions to give your team a clear understanding of each conversation without replaying recordings.
CRM Data Sync
Automatically logs call outcomes, notes, and contact details into your CRM, ensuring every record stays accurate and up to date.
CRM Data Sync
Automatically logs call outcomes, notes, and contact details into your CRM, ensuring every record stays accurate and up to date.
AI-Powered Evaluation Scoring
Uses AI-driven analysis to evaluate tone, intent, and caller sentiment, producing precise engagement and performance scores for every interaction.
AI-Powered Evaluation Scoring
Uses AI-driven analysis to evaluate tone, intent, and caller sentiment, producing precise engagement and performance scores for every interaction.
Performance Analytics Dashboard
Provides in-depth analytics for each agent to track performance, efficiency, and ROI through real-time visual reports and insights.
Performance Analytics Dashboard
Provides in-depth analytics for each agent to track performance, efficiency, and ROI through real-time visual reports and insights.
Unified Workspace
Manage all agent activity, call records, and reports from one centralized dashboard that keeps your operations organized and insight-ready.
Unified Workspace
Manage all agent activity, call records, and reports from one centralized dashboard that keeps your operations organized and insight-ready.
Reliability, Security & Compliance
Reliability, Security & Compliance
Operate with confidence through always-on uptime, enterprise-grade security, and strict regulatory compliance.
Operate with confidence through always-on uptime, enterprise-grade security, and strict regulatory compliance.
24/7 Availability
Operates continuously across time zones to ensure your business never misses a customer call or opportunity.
24/7 Availability
Operates continuously across time zones to ensure your business never misses a customer call or opportunity.
Fail-Safe Routing
Reroutes calls to voicemail, backup numbers, or on-call staff if the primary contact is unavailable.
Fail-Safe Routing
Reroutes calls to voicemail, backup numbers, or on-call staff if the primary contact is unavailable.
Privacy-First Design
Applies end-to-end encryption, secure voice storage, and strict retention controls to protect every interaction.
Privacy-First Design
Applies end-to-end encryption, secure voice storage, and strict retention controls to protect every interaction.
Access Controls
Uses role-based permissions so only authorized personnel can access call data or recordings.
Access Controls
Uses role-based permissions so only authorized personnel can access call data or recordings.
Regulatory Compliance
Adheres to GDPR, HIPAA, and SOC 2 frameworks to maintain data security and privacy across all communications.
Regulatory Compliance
Adheres to GDPR, HIPAA, and SOC 2 frameworks to maintain data security and privacy across all communications.
System Uptime Monitoring
Continuously monitors performance and reliability to guarantee consistent service with minimal downtime.
System Uptime Monitoring
Continuously monitors performance and reliability to guarantee consistent service with minimal downtime.
USE CASES
Smarter Conversations for
Smarter Conversations for
Real-World Business Efficiency
Real-World Business Efficiency
Solving everyday operational challenges — from endless scheduling calls to follow-ups and reminders — AI voice agents handle the repetitive work so your team can focus on growth.
Solving everyday operational challenges — from endless scheduling calls to follow-ups and reminders — AI voice agents handle the repetitive work so your team can focus on growth.
HR & Recruitment Automation
Conducts candidate screenings and onboarding calls to streamline hiring for growing teams.
Appointment Scheduling & Coordination
Automates bookings, reschedules, and confirmations for clinics, real estate, and service businesses.
Customer Surveys & Feedback Collection
Gathers post-service insights to measure satisfaction and strengthen customer experience.
Policy & Subscription Renewals
Notifies customers of upcoming renewals to drive retention for insurance and membership brands.
Payment Collection & Reminders
Sends courteous payment or invoice reminders to improve cash flow and reduce delays.
Order Tracking & Delivery Updates
Provides shipment notifications, delivery confirmations, and status updates in real time.
Sales Qualification & Lead Nurturing
Qualifies leads, gathers requirements, and schedules sales calls automatically.
Student Enrollment & Inquiry Calls
Responds to admissions inquiries, guides applicants, and schedules meetings for schools and training institutes.
Property Inquiry & Tour Scheduling
Manages property viewing requests, rental follow-ups, and new listing inquiries.
YOUR DATA ISN'T OUR BUSINESS. KEEP IT SAFE IS
YOUR DATA ISN'T OUR BUSINESS. KEEP IT SAFE IS
YOUR DATA ISN'T OUR BUSINESS. KEEP IT SAFE IS
Built with enterprise-level security and compliant with GDPR and HIPAA, our agents protect every conversation and customer detail, securely and reliably.
Built with enterprise-level security and compliant with GDPR and HIPAA, our agents protect every conversation and customer detail, securely and reliably.
Built with enterprise-level security and compliant with GDPR and HIPAA, our agents protect every conversation and customer detail, securely and reliably.
Have Questions?
Have Questions?
Have Questions?
Talk to Leo, our AI Sales Inquiry Specialist.
Talk to Leo, our AI Sales Inquiry Specialist.
Talk to Leo, our AI Sales Inquiry Specialist.
Whether you're exploring your first AI squad or need help deciding which one fits your business best, Leo is here to guide you.
Whether you're exploring your first AI squad or need help deciding which one fits your business best, Leo is here to guide you.
Whether you're exploring your first AI squad or need help deciding which one fits your business best, Leo is here to guide you.