Diagnose Technical Issues
Diagnose Technical Issues
Diagnose Technical Issues
Guide Troubleshooting Steps
Guide Troubleshooting Steps
Guide Troubleshooting Steps
Provide Technical Solutions
Provide Technical Solutions
Provide Technical Solutions
Escalate Unresolved Cases
Escalate Unresolved Cases
Escalate Unresolved Cases
AI Product Troubleshooting Specialist
AI Product Troubleshooting Specialist
William
William
William
Starting from
Starting from
Starting from
$
699
699
699
per month
per month
per month
See Pricing Plans
See Pricing Plans
William
William
Receives inbound technical issue calls, guides customers step-by-step through troubleshooting, and resolves common problems.
Receives inbound technical issue calls, guides customers step-by-step through troubleshooting, and resolves common problems.
I’m William — your AI troubleshooting agent. I walk customers through technical issues, device problems, or setup questions in a clear and calm manner. Whether it’s connection issues, software errors, or how-to confusion, I follow structured support flows to get to the root of the problem and guide your customers to a resolution — no ticket needed.
I’m William — your AI troubleshooting agent. I walk customers through technical issues, device problems, or setup questions in a clear and calm manner. Whether it’s connection issues, software errors, or how-to confusion, I follow structured support flows to get to the root of the problem and guide your customers to a resolution — no ticket needed.
My Personality
Patient, logical, calm, instructional, and support-focused
Patient, logical, calm, instructional, and support-focused
Why businesses choose me
Answers 100% of support calls instantly with no queue delays.
Answers 100% of support calls instantly with no queue delays.
Answers 100% of support calls instantly with no queue delays.
Resolves 78% of technical problems without human escalation.
Resolves 78% of technical problems without human escalation.
Resolves 78% of technical problems without human escalation.
Resolves 78% of technical problems without human escalation.
Lowers ticket handling costs by 60%.
Lowers ticket handling costs by 60%.
Lowers ticket handling costs by 60%.
Lowers ticket handling costs by 60%.
Agent's Features
Answer Incoming Support Calls
Responds instantly to inbound support calls and begins diagnosing product or technical issues without wait times or manual intervention.
Answer Incoming Support Calls
Responds instantly to inbound support calls and begins diagnosing product or technical issues without wait times or manual intervention.
Answer Incoming Support Calls
Responds instantly to inbound support calls and begins diagnosing product or technical issues without wait times or manual intervention.
Answer Incoming Support Calls
Responds instantly to inbound support calls and begins diagnosing product or technical issues without wait times or manual intervention.
Personalized Greetings
Greets leads by name in their preferred language to create a warm, personalized experience from the very first interaction.
Personalized Greetings
Greets leads by name in their preferred language to create a warm, personalized experience from the very first interaction.
Personalized Greetings
Greets leads by name in their preferred language to create a warm, personalized experience from the very first interaction.
Personalized Greetings
Greets leads by name in their preferred language to create a warm, personalized experience from the very first interaction.
Identify Caller Needs
Quickly understands the customer’s issue and identifies the root problem to begin the correct troubleshooting flow.
Identify Caller Needs
Quickly understands the customer’s issue and identifies the root problem to begin the correct troubleshooting flow.
Identify Caller Needs
Quickly understands the customer’s issue and identifies the root problem to begin the correct troubleshooting flow.
Identify Caller Needs
Quickly understands the customer’s issue and identifies the root problem to begin the correct troubleshooting flow.
Handle High Inbound Call Volumes
Manages large numbers of simultaneous support calls, ensuring customers receive immediate assistance without long wait times.
Handle High Inbound Call Volumes
Manages large numbers of simultaneous support calls, ensuring customers receive immediate assistance without long wait times.
Handle High Inbound Call Volumes
Manages large numbers of simultaneous support calls, ensuring customers receive immediate assistance without long wait times.
Handle High Inbound Call Volumes
Manages large numbers of simultaneous support calls, ensuring customers receive immediate assistance without long wait times.
Diagnose Product or System Issues
Identifies root causes of errors, outages, or malfunctioning components.
Diagnose Product or System Issues
Identifies root causes of errors, outages, or malfunctioning components.
Diagnose Product or System Issues
Identifies root causes of errors, outages, or malfunctioning components.
Diagnose Product or System Issues
Identifies root causes of errors, outages, or malfunctioning components.
Guide Step-by-Step Troubleshooting
Walks customers through detailed resolution processes for both hardware and software issues.
Guide Step-by-Step Troubleshooting
Walks customers through detailed resolution processes for both hardware and software issues.
Guide Step-by-Step Troubleshooting
Walks customers through detailed resolution processes for both hardware and software issues.
Guide Step-by-Step Troubleshooting
Walks customers through detailed resolution processes for both hardware and software issues.
Fetch Product or Account Information
Retrieves product details, account status, device data, or order information to support accurate troubleshooting.
Fetch Product or Account Information
Retrieves product details, account status, device data, or order information to support accurate troubleshooting.
Fetch Product or Account Information
Retrieves product details, account status, device data, or order information to support accurate troubleshooting.
Fetch Product or Account Information
Retrieves product details, account status, device data, or order information to support accurate troubleshooting.
Verify Customer Identity
Confirms caller identity using predefined verification steps before sharing sensitive account or order information.
Verify Customer Identity
Confirms caller identity using predefined verification steps before sharing sensitive account or order information.
Verify Customer Identity
Confirms caller identity using predefined verification steps before sharing sensitive account or order information.
Verify Customer Identity
Confirms caller identity using predefined verification steps before sharing sensitive account or order information.
Escalate Unresolved Problems
Forwards unresolvable cases with complete logs, diagnostics, and context for Tier 3 or specialized departments.
Escalate Unresolved Problems
Forwards unresolvable cases with complete logs, diagnostics, and context for Tier 3 or specialized departments.
Escalate Unresolved Problems
Forwards unresolvable cases with complete logs, diagnostics, and context for Tier 3 or specialized departments.
Escalate Unresolved Problems
Forwards unresolvable cases with complete logs, diagnostics, and context for Tier 3 or specialized departments.
Create or Update Support Tickets
Opens new tickets for unresolved issues or updates existing ones in your ticketing system, ensuring every case is documented and tracked properly.
Create or Update Support Tickets
Opens new tickets for unresolved issues or updates existing ones in your ticketing system, ensuring every case is documented and tracked properly.
Create or Update Support Tickets
Opens new tickets for unresolved issues or updates existing ones in your ticketing system, ensuring every case is documented and tracked properly.
Create or Update Support Tickets
Opens new tickets for unresolved issues or updates existing ones in your ticketing system, ensuring every case is documented and tracked properly.
Verify Fix Effectiveness
Confirms that the customer’s issue is fully resolved before closing the case or moving to the next step.
Verify Fix Effectiveness
Confirms that the customer’s issue is fully resolved before closing the case or moving to the next step.
Verify Fix Effectiveness
Confirms that the customer’s issue is fully resolved before closing the case or moving to the next step.
Verify Fix Effectiveness
Confirms that the customer’s issue is fully resolved before closing the case or moving to the next step.
Suggest Preventive Steps or Best Practices
Provides recommended maintenance steps or best practices to help customers avoid recurring issues and improve long-term product performance.
Suggest Preventive Steps or Best Practices
Provides recommended maintenance steps or best practices to help customers avoid recurring issues and improve long-term product performance.
Suggest Preventive Steps or Best Practices
Provides recommended maintenance steps or best practices to help customers avoid recurring issues and improve long-term product performance.
Suggest Preventive Steps or Best Practices
Provides recommended maintenance steps or best practices to help customers avoid recurring issues and improve long-term product performance.
Capture Call Details
Records issue summaries, troubleshooting actions, and customer sentiment to maintain accurate service records and improve future support interactions.
Capture Call Details
Records issue summaries, troubleshooting actions, and customer sentiment to maintain accurate service records and improve future support interactions.
Capture Call Details
Records issue summaries, troubleshooting actions, and customer sentiment to maintain accurate service records and improve future support interactions.
Capture Call Details
Records issue summaries, troubleshooting actions, and customer sentiment to maintain accurate service records and improve future support interactions.
Send Troubleshooting Summary Email
Sends a summary of findings, actions taken, and next steps to ensure full customer transparency.
Send Troubleshooting Summary Email
Sends a summary of findings, actions taken, and next steps to ensure full customer transparency.
Send Troubleshooting Summary Email
Sends a summary of findings, actions taken, and next steps to ensure full customer transparency.
Send Troubleshooting Summary Email
Sends a summary of findings, actions taken, and next steps to ensure full customer transparency.
Log Call Details
Records all relevant information from the call, including conversation type, caller interest, call summary, and customer details, to provide complete visibility into each interaction.
Log Call Details
Records all relevant information from the call, including conversation type, caller interest, call summary, and customer details, to provide complete visibility into each interaction.
Log Call Details
Records all relevant information from the call, including conversation type, caller interest, call summary, and customer details, to provide complete visibility into each interaction.
Log Call Details
Records all relevant information from the call, including conversation type, caller interest, call summary, and customer details, to provide complete visibility into each interaction.
Bilingual or Multilingual Support
AI agent communicates with callers in their preferred language, delivering a seamless and culturally aligned experience for every customer.
Bilingual or Multilingual Support
AI agent communicates with callers in their preferred language, delivering a seamless and culturally aligned experience for every customer.
Bilingual or Multilingual Support
AI agent communicates with callers in their preferred language, delivering a seamless and culturally aligned experience for every customer.
Bilingual or Multilingual Support
AI agent communicates with callers in their preferred language, delivering a seamless and culturally aligned experience for every customer.
CRM Sync
Automatically syncs customer details, issue summaries, and troubleshooting outcomes into your CRM for accurate records and faster follow-up.
CRM Sync
Automatically syncs customer details, issue summaries, and troubleshooting outcomes into your CRM for accurate records and faster follow-up.
CRM Sync
Automatically syncs customer details, issue summaries, and troubleshooting outcomes into your CRM for accurate records and faster follow-up.
CRM Sync
Automatically syncs customer details, issue summaries, and troubleshooting outcomes into your CRM for accurate records and faster follow-up.
Ticketing System Sync
Fetches existing ticket statuses and creates new support tickets for unresolved issues, ensuring every case is properly tracked and routed.
Ticketing System Sync
Fetches existing ticket statuses and creates new support tickets for unresolved issues, ensuring every case is properly tracked and routed.
Ticketing System Sync
Fetches existing ticket statuses and creates new support tickets for unresolved issues, ensuring every case is properly tracked and routed.
Ticketing System Sync
Fetches existing ticket statuses and creates new support tickets for unresolved issues, ensuring every case is properly tracked and routed.
Post-Call Email Summary
Get a detailed email summary after every call, including diagnosed issues, troubleshooting steps taken, and recommended next actions.
Post-Call Email Summary
Get a detailed email summary after every call, including diagnosed issues, troubleshooting steps taken, and recommended next actions.
Post-Call Email Summary
Get a detailed email summary after every call, including diagnosed issues, troubleshooting steps taken, and recommended next actions.
Post-Call Email Summary
Get a detailed email summary after every call, including diagnosed issues, troubleshooting steps taken, and recommended next actions.
Weekly Call Summary Report
Receive a weekly breakdown of all troubleshooting calls, highlighting common problems, unresolved cases, and improvement opportunities.
Weekly Call Summary Report
Receive a weekly breakdown of all troubleshooting calls, highlighting common problems, unresolved cases, and improvement opportunities.
Weekly Call Summary Report
Receive a weekly breakdown of all troubleshooting calls, highlighting common problems, unresolved cases, and improvement opportunities.
Weekly Call Summary Report
Receive a weekly breakdown of all troubleshooting calls, highlighting common problems, unresolved cases, and improvement opportunities.
Call Logs List
View a complete list of every troubleshooting call with timestamps, customer details, issue type, and call outcome for full visibility.
Call Logs List
View a complete list of every troubleshooting call with timestamps, customer details, issue type, and call outcome for full visibility.
Call Logs List
View a complete list of every troubleshooting call with timestamps, customer details, issue type, and call outcome for full visibility.
Call Logs List
View a complete list of every troubleshooting call with timestamps, customer details, issue type, and call outcome for full visibility.
Analytical Dashboard
Monitor real-time troubleshooting performance with dashboards showing issue trends, resolution success rates, and customer experience metrics.
Analytical Dashboard
Monitor real-time troubleshooting performance with dashboards showing issue trends, resolution success rates, and customer experience metrics.
Analytical Dashboard
Monitor real-time troubleshooting performance with dashboards showing issue trends, resolution success rates, and customer experience metrics.
Analytical Dashboard
Monitor real-time troubleshooting performance with dashboards showing issue trends, resolution success rates, and customer experience metrics.
Perfect for businesses that need every call answered promptly — without paying for full-time reception staff.
Perfect for businesses that need every call answered promptly — without paying for full-time reception staff.
Perfect for businesses that need every call answered promptly — without paying for full-time reception staff.
Supported Integrations
Airtable
Stores structured call logs, contact data, and agent insights in organized, filterable tables for reporting and automation.
Airtable
Stores structured call logs, contact data, and agent insights in organized, filterable tables for reporting and automation.
Airtable
Stores structured call logs, contact data, and agent insights in organized, filterable tables for reporting and automation.
Airtable
Stores structured call logs, contact data, and agent insights in organized, filterable tables for reporting and automation.
HubSpot
Captures new leads, updates contact properties, and logs every call or deal activity into your CRM pipeline.
HubSpot
Captures new leads, updates contact properties, and logs every call or deal activity into your CRM pipeline.
HubSpot
Captures new leads, updates contact properties, and logs every call or deal activity into your CRM pipeline.
HubSpot
Captures new leads, updates contact properties, and logs every call or deal activity into your CRM pipeline.
Twilio
Powers reliable voice and SMS communication, enabling calls, confirmations, and follow-up texts through secure phone numbers.
Twilio
Powers reliable voice and SMS communication, enabling calls, confirmations, and follow-up texts through secure phone numbers.
Twilio
Powers reliable voice and SMS communication, enabling calls, confirmations, and follow-up texts through secure phone numbers.
Twilio
Powers reliable voice and SMS communication, enabling calls, confirmations, and follow-up texts through secure phone numbers.
Freshworks
Logs customer interactions, updates contact records, and triggers workflow automations within the Freshdesk or Freshsales suite.
Freshworks
Logs customer interactions, updates contact records, and triggers workflow automations within the Freshdesk or Freshsales suite.
Freshworks
Logs customer interactions, updates contact records, and triggers workflow automations within the Freshdesk or Freshsales suite.
Freshworks
Logs customer interactions, updates contact records, and triggers workflow automations within the Freshdesk or Freshsales suite.
Google Sheets
Reads bulk data related to outbound calls and logs call details, outcomes, and performance metrics directly into your spreadsheets.
Google Sheets
Reads bulk data related to outbound calls and logs call details, outcomes, and performance metrics directly into your spreadsheets.
Google Sheets
Reads bulk data related to outbound calls and logs call details, outcomes, and performance metrics directly into your spreadsheets.
Google Sheets
Reads bulk data related to outbound calls and logs call details, outcomes, and performance metrics directly into your spreadsheets.
Zendesk
Creates or updates support tickets automatically from call outcomes and syncs conversation details for faster resolution.
Zendesk
Creates or updates support tickets automatically from call outcomes and syncs conversation details for faster resolution.
Zendesk
Creates or updates support tickets automatically from call outcomes and syncs conversation details for faster resolution.
Zendesk
Creates or updates support tickets automatically from call outcomes and syncs conversation details for faster resolution.
Slack
Sends instant post-call notifications, summaries, and alerts to specific channels or team members for quick visibility.
Slack
Sends instant post-call notifications, summaries, and alerts to specific channels or team members for quick visibility.
Slack
Sends instant post-call notifications, summaries, and alerts to specific channels or team members for quick visibility.
Slack
Sends instant post-call notifications, summaries, and alerts to specific channels or team members for quick visibility.
Google Docs
Generates and updates call summaries, reports, or feedback documents automatically.
Google Docs
Generates and updates call summaries, reports, or feedback documents automatically.
Google Docs
Generates and updates call summaries, reports, or feedback documents automatically.
Google Docs
Generates and updates call summaries, reports, or feedback documents automatically.
GoHighLevel
Adds new leads, updates opportunities, and triggers automated follow-ups or pipeline stages from call data.
GoHighLevel
Adds new leads, updates opportunities, and triggers automated follow-ups or pipeline stages from call data.
GoHighLevel
Adds new leads, updates opportunities, and triggers automated follow-ups or pipeline stages from call data.
GoHighLevel
Adds new leads, updates opportunities, and triggers automated follow-ups or pipeline stages from call data.
We support integrations with other online services that provide API access. Additional charges will apply. See our integrations coverage
We support integrations with other online services that provide API access. Additional charges will apply. See our integrations coverage
Language Support
plus 27+ other languages support
plus 27+ other languages support
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English
English
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Spanish
Spanish
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French
French
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German
German
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Italian
Italian
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Arabic
Arabic
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Chinese
Chinese
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L 92.316 100.34 L 95.316 124.175 Z M 82.331 168.162 C 81.08 167.974 79.824 168.476 79.047 169.476 C 78.27 170.476 78.094 171.817 78.586 172.983 C 79.077 174.149 80.161 174.96 81.418 175.101 C 83.314 175.315 85.032 173.972 85.281 172.08 C 85.53 170.189 84.218 168.446 82.331 168.162 Z M 113.022 15.042 L 103.459 62.319 L 94.393 84.566 L 97.664 60.766 Z M 121.591 21.639 C 122.75 22.138 124.088 21.974 125.092 21.211 C 126.096 20.447 126.612 19.203 126.442 17.953 C 126.272 16.703 125.443 15.641 124.271 15.173 C 122.493 14.463 120.474 15.315 119.741 17.084 C 119.007 18.853 119.832 20.883 121.591 21.639 Z M 71.61 169.59 L 81.172 122.313 L 90.239 100.066 L 86.968 123.866 Z M 63.041 162.993 C 61.883 162.495 60.545 162.659 59.541 163.422 C 58.537 164.186 58.021 165.43 58.191 166.68 C 58.361 167.93 59.19 168.992 60.361 169.459 C 62.14 170.169 64.159 169.318 64.892 167.549 C 65.626 165.78 64.801 163.75 63.041 162.993 Z M 132.316 23.034 L 110.844 66.225 L 96.328 85.367 L 105.647 63.225 Z M 138.886 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Hindi
Hindi
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Portuguese
Portuguese
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Swedish
Swedish
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Finnish
Finnish
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Polish
Polish
AI Product Troubleshooting Specialist
AI Product Troubleshooting Specialist
Packages
Packages
Choose the plan that best fits your business needs
Choose the plan that best fits your business needs
Core
1,000 voice mins.
~
83
calls in a month
Average call time ~
10 mins.
•
Cost per call -
$8.42
$
699
/month
No long-term contract
•
No Hidden Fees
•
Cancel anytime.
Agent Setup Fee:
$1,999
Includes agent customization, services integrations, automations refinements and agents testing
Ideal for small tech or service teams
Call Handling
Answer Incoming Support Calls
Personalized Greetings
Identify Caller Needs
Handle High Inbound Call Volumes
Agent's Tasks
Diagnose Product or System Issues
Guide Step-by-Step Troubleshooting
Fetch Product or Account Information
Verify Customer Identity
Escalate Unresolved Problems
Create or Update Support Tickets
Verify Fix Effectiveness
Suggest Preventive Steps or Best Practices
Capture Call Details
Send Troubleshooting Summary Email
Log Call Details
Customization
U.S. Phone Number
Agent Profile Customization
Personalized Greeting Scripts
Troubleshooting Workflow Setup
Support Escalation Flow Setup
Support Ticket Creation Rules
Language Support
Single
Bilingual or Multilingual Support
Add-on
AI Avatar Image Generation
Add-on
Personal Voice Cloning & Integration
Add-on
Integrations & Notifications
CRM Sync
Basic
Ticketing System Sync
Post-Call Notifications
Post-Call Email Summary
Reporting and Analytics
Weekly Call Summary Report
Call Logs List
Analytical Dashboard
Security & Compliance
Data Security
Compliance Handling
Add-on
GDPR-Aligned Handling
Add-on
Call Recording Consent Handling
Data Retention Controls
PII Protection
Add-on
Support and Maintenance
Account support
Basic
Agent Maintenance
Core
1,000 voice mins.
~
83
calls in a month
Average call time ~
10 mins.
•
Cost per call -
$8.42
$
699
/month
No long-term contract
•
No Hidden Fees
•
Cancel anytime.
Agent Setup Fee:
$1,999
Includes agent customization, services integrations, automations refinements and agents testing
Ideal for small tech or service teams
Call Handling
Answer Incoming Support Calls
Personalized Greetings
Identify Caller Needs
Handle High Inbound Call Volumes
Agent's Tasks
Diagnose Product or System Issues
Guide Step-by-Step Troubleshooting
Fetch Product or Account Information
Verify Customer Identity
Escalate Unresolved Problems
Create or Update Support Tickets
Verify Fix Effectiveness
Suggest Preventive Steps or Best Practices
Capture Call Details
Send Troubleshooting Summary Email
Log Call Details
Customization
U.S. Phone Number
Agent Profile Customization
Personalized Greeting Scripts
Troubleshooting Workflow Setup
Support Escalation Flow Setup
Support Ticket Creation Rules
Language Support
Single
Bilingual or Multilingual Support
Add-on
AI Avatar Image Generation
Add-on
Personal Voice Cloning & Integration
Add-on
Integrations & Notifications
CRM Sync
Basic
Ticketing System Sync
Post-Call Notifications
Post-Call Email Summary
Reporting and Analytics
Weekly Call Summary Report
Call Logs List
Analytical Dashboard
Security & Compliance
Data Security
Compliance Handling
Add-on
GDPR-Aligned Handling
Add-on
Call Recording Consent Handling
Data Retention Controls
PII Protection
Add-on
Support and Maintenance
Account support
Basic
Agent Maintenance
Call Handling
Answer Incoming Support Calls
Personalized Greetings
Identify Caller Needs
Handle High Inbound Call Volumes
Agent's Tasks
Diagnose Product or System Issues
Guide Step-by-Step Troubleshooting
Fetch Product or Account Information
Verify Customer Identity
Escalate Unresolved Problems
Create or Update Support Tickets
Verify Fix Effectiveness
Suggest Preventive Steps or Best Practices
Capture Call Details
Send Troubleshooting Summary Email
Log Call Details
Customization
U.S. Phone Number
Agent Profile Customization
Personalized Greeting Scripts
Troubleshooting Workflow Setup
Support Escalation Flow Setup
Support Ticket Creation Rules
Language Support
Bilingual or Multilingual Support
AI Avatar Image Generation
Personal Voice Cloning & Integration
Integrations & Notifications
CRM Sync
Ticketing System Sync
Post-Call Notifications
Post-Call Email Summary
Reporting and Analytics
Weekly Call Summary Report
Call Logs List
Analytical Dashboard
Security & Compliance
Data Security
Compliance Handling
GDPR-Aligned Handling
Call Recording Consent Handling
Data Retention Controls
PII Protection
Support and Maintenance
Account support
Agent Maintenance
Core
1,000 voice mins.
~
83
calls in a month
Average call time ~
10 mins.
•
Cost per call -
$8.42
Ideal for small tech or service teams
$
699
/month
No long-term contract
•
No Hidden Fees
•
Cancel anytime.
Agent Setup Fee:
$1,999
Includes agent customization, services integrations, automations refinements and agents testing
Growth
3,000 voice mins.
~
250
calls in a month
Average call time ~
10 mins.
•
Cost per call -
$6.4
Ideal for mid-size or multi-product support operations
$
1,599
/month
No long-term contract
•
No Hidden Fees
•
Cancel anytime.
Agent Setup Fee:
$2,599
Includes agent customization, services integrations, automations refinements and agents testing
Scale
6,000 voice mins.
~
500
calls in a month
Average call time ~
10 mins.
•
Cost per call -
$5.6
Ideal for small tech or service teams
$
2,799
/month
No long-term contract
•
No Hidden Fees
•
Cancel anytime.
Agent Setup Fee:
$3,999
Includes agent customization, services integrations, automations refinements and agents testing
Basic
Advanced
Single
Single
Single
Add-on
Add-on
Add-on
Add-on
Add-on
Add-on
Add-on
Add-on
Basic
Basic
Advanced
Email & Slack
Email, Slack & SMS
Add-on
Add-on
Add-on
Add-on
Add-on
Add-on
Add-on
Add-on
Add-on
Basic
Basic
Priority
Standard
$
699
/month
No long-term contract
•
No Hidden Fees
•
Cancel anytime.
Agent Setup Fee:
$1,999
$
1,599
/month
No long-term contract
•
No Hidden Fees
•
Cancel anytime.
Agent Setup Fee:
$2,599
$
2,799
/month
No long-term contract
•
No Hidden Fees
•
Cancel anytime.
Agent Setup Fee:
$3,999
Need something more specific for your business?
From simple adjustments to advanced workflows, our team tailors AI agents to align with your processes and scale with demand.
Need something more specific for your business?
From simple adjustments to advanced workflows, our team tailors AI agents to align with your processes and scale with demand.
Need something more specific for your business?
From simple adjustments to advanced workflows, our team tailors AI agents to align with your processes and scale with demand.
Need something more specific for your business?
From simple adjustments to advanced workflows, our team tailors AI agents to align with your processes and scale with demand.
Add-ons
Following features are available on demand
Priority & Elite support plan
Access faster response times and direct assistance through premium support channels.
Verified Phone Number
Prevent your phone number being marked as "Spam Likely" (U.S numbers only)
Personal Voice Cloning
Use your own cloned voice for more personalized experience
Agent Premium maintenance
Updates every 15 days with advanced prompt optimization, model performance tracking, and a monthly strategy consultation.
Toll-Free Numbers
Expand accessibility for regional or national reach with toll free numbers
AI Avatar Image Generation
Create a unqiue virtual identity of your agent for your website and marketing
Branded Call
Display your verified business name as the caller ID. (U.S. numbers only)
SMS Notifications
Send text messages during call related to payments collections, id verification and moer.
Voice Minutes
Additional voice monthly voice minutes from 1,000 and above.
Add-ons
Following features are available on demand
Priority & Elite support plan
Access faster response times and direct assistance through premium support channels.
Verified Phone Number
Prevent your phone number being marked as "Spam Likely" (U.S numbers only)
Personal Voice Cloning
Use your own cloned voice for more personalized experience
Agent Premium maintenance
Updates every 15 days with advanced prompt optimization, model performance tracking, and a monthly strategy consultation.
Toll-Free Numbers
Expand accessibility for regional or national reach with toll free numbers
AI Avatar Image Generation
Create a unqiue virtual identity of your agent for your website and marketing
Branded Call
Display your verified business name as the caller ID. (U.S. numbers only)
SMS Notifications
Send text messages during call related to payments collections, id verification and moer.
Voice Minutes
Additional voice monthly voice minutes from 1,000 and above.
Add-ons
Following features are available on demand
Priority & Elite support plan
Access faster response times and direct assistance through premium support channels.
Verified Phone Number
Prevent your phone number being marked as "Spam Likely" (U.S numbers only)
Personal Voice Cloning
Use your own cloned voice for more personalized experience
Agent Premium maintenance
Updates every 15 days with advanced prompt optimization, model performance tracking, and a monthly strategy consultation.
Toll-Free Numbers
Expand accessibility for regional or national reach with toll free numbers
AI Avatar Image Generation
Create a unqiue virtual identity of your agent for your website and marketing
Branded Call
Display your verified business name as the caller ID. (U.S. numbers only)
SMS Notifications
Send text messages during call related to payments collections, id verification and moer.
Voice Minutes
Additional voice monthly voice minutes from 1,000 and above.
Add-ons
Following features are available on demand
Priority & Elite support plan
Access faster response times and direct assistance through premium support channels.
Branded Call
Display your verified business name as the caller ID. (U.S. numbers only)
Toll-Free Numbers
Expand accessibility for regional or national reach with toll free numbers
Personal Voice Cloning
Use your own cloned voice for more personalized experience
Voice Minutes
Additional voice monthly voice minutes from 1,000 and above.
Agent Premium maintenance
Updates every 15 days with advanced prompt optimization, model performance tracking, and a monthly strategy consultation.
Verified Phone Number
Prevent your phone number being marked as "Spam Likely" (U.S numbers only)
SMS Notifications
Send text messages during call related to payments collections, id verification and moer.
AI Avatar Image Generation
Create a unqiue virtual identity of your agent for your website and marketing
A Complete View of Agent Impact
Our AI voice agent doesn’t just handle calls, it gives your team complete visibility into what’s happening across every conversation. Each agent includes access to a powerful analytics dashboard that helps you understand performance, call outcomes, and customer sentiment in seconds.
Full Visibility Into Every Call
Clear Insight Into Customer Intent
Data-Driven Service Improvements
Accountability & Operational Transparency
Measure ROI With Cost & Efficiency Metrics
A Complete View of Agent Impact
Our AI voice agent doesn’t just handle calls, it gives your team complete visibility into what’s happening across every conversation. Each agent includes access to a powerful analytics dashboard that helps you understand performance, call outcomes, and customer sentiment in seconds.
Full Visibility Into Every Call
Clear Insight Into Customer Intent
Data-Driven Service Improvements
Accountability & Operational Transparency
Measure ROI With Cost & Efficiency Metrics
A Complete View of Agent Impact
Our AI voice agent doesn’t just handle calls, it gives your team complete visibility into what’s happening across every conversation. Each agent includes access to a powerful analytics dashboard that helps you understand performance, call outcomes, and customer sentiment in seconds.
Full Visibility Into Every Call
Clear Insight Into Customer Intent
Data-Driven Service Improvements
Accountability & Operational Transparency
Measure ROI With Cost & Efficiency Metrics
A Complete View of Agent Impact
Our AI voice agent doesn’t just handle calls, it gives your team complete visibility into what’s happening across every conversation. Each agent includes access to a powerful analytics dashboard that helps you understand performance, call outcomes, and customer sentiment in seconds.
Full Visibility Into Every Call
Clear Insight Into Customer Intent
Data-Driven Service Improvements
Accountability & Operational Transparency
Measure ROI With Cost & Efficiency Metrics
Data Security & GDPR Compliant
Data Security & GDPR Compliant
Built with enterprise-grade data protection and privacy standards.
Built with enterprise-grade data protection and privacy standards.
Fully Managed & Monitored
Fully Managed & Monitored
Managed by PRIME SQUAD to ensure uptime and continuous optimization.
Managed by PRIME SQUAD to ensure uptime and continuous optimization.
AI-Powered Precision
AI-Powered Precision
Responds intelligently, learns continuously, and handles concurrent calls efficiently.
Responds intelligently, learns continuously, and handles concurrent calls efficiently.
Agent Productivity Analysis
Agent Productivity Analysis
Tracks and evaluates agent performance to ensure every call drives measurable business results.
Tracks and evaluates agent performance to ensure every call drives measurable business results.
No Payroll or Tax Obligations
No Payroll or Tax Obligations
Eliminates employee-related costs with a simple, subscription-based AI workforce.
Eliminates employee-related costs with a simple, subscription-based AI workforce.
Free from Emotional Fatigue
Free from Emotional Fatigue
Provides consistent, fatigue-free performance and customer service around the clock.
Provides consistent, fatigue-free performance and customer service around the clock.
Enterprise & High-Volume Solutions
For businesses needing over 6,000 minutes or multiple agents, we offer fully customized, compliance-ready deployments with scalable performance and dedicated support.
Enterprise & High-Volume Solutions
For businesses needing over 6,000 minutes or multiple agents, we offer fully customized, compliance-ready deployments with scalable performance and dedicated support.
Meet Other
Meet Other
AI Squad
AI Squad
Sarah
AI Customer Support Specialist
Receives inbound support calls 24/7, provides information on orders, policies, and FAQs, and ensures fast resolutions.
Core Responsibilities
Personalized Greetings
Support Shopify Orders & Accounts
Identify Caller Needs
Send Support Summary Email
Answer Incoming Support Calls
Route Complex Cases Efficiently
Log Call Details
Handle High Inbound Call Volumes
Update CRM or Ticketing System
Send Call Summary Notifications
Perfect for SaaS, IT, and product companies that need reliable first-line technical support at scale.
Starting from
$
699
per month
No long-term contract. Cancel anytime.
Sarah
AI Customer Support Specialist
Receives inbound support calls 24/7, provides information on orders, policies, and FAQs, and ensures fast resolutions.
Core Responsibilities
Personalized Greetings
Support Shopify Orders & Accounts
Identify Caller Needs
Send Support Summary Email
Answer Incoming Support Calls
Route Complex Cases Efficiently
Log Call Details
Handle High Inbound Call Volumes
Update CRM or Ticketing System
Send Call Summary Notifications
Perfect for SaaS, IT, and product companies that need reliable first-line technical support at scale.
Starting from
$
699
per month
No long-term contract. Cancel anytime.
Sarah
AI Customer Support Specialist
Receives inbound support calls 24/7, provides information on orders, policies, and FAQs, and ensures fast resolutions.
Perfect for SaaS, IT, and product companies that need reliable first-line technical support at scale.
Starting from
$
699
per month
No long-term contract. Cancel anytime.
Squad in Action
Squad in Action
HR Inquiry
An employee support call where the AI HR Inquiry Agent answers common policy questions and escalates a sensitive payroll concern to the HR team.
An employee support call where the AI HR Inquiry Agent answers common policy questions and escalates a sensitive payroll concern to the HR team.
AI Receptionist
Listen to Riley greet a new customer, capture their details, take a message for the business staff, and transfer the call to the sales inquiry agent based on the service requested.
Listen to Riley greet a new customer, capture their details, take a message for the business staff, and transfer the call to the sales inquiry agent based on the service requested.
Customer Support Call
Listen to Sarah assist an e-commerce customer with a refund update and provide the latest status on a new order inquiry.
Listen to Sarah assist an e-commerce customer with a refund update and provide the latest status on a new order inquiry.
Upsell Offer Call
Listen to Martin reach out to an existing dental patient with an upgraded service offer and secure their interest.
Listen to Martin reach out to an existing dental patient with an upgraded service offer and secure their interest.
Agent Capabilities
Does an AI agent replace people?
Does an AI agent replace people?
Does an AI agent replace people?
Does an AI agent replace people?
Can the AI speak multiple languages?
Can the AI speak multiple languages?
Can the AI speak multiple languages?
Can the AI speak multiple languages?
How reliable are your AI voice agents compared to human agents?
How reliable are your AI voice agents compared to human agents?
How reliable are your AI voice agents compared to human agents?
How reliable are your AI voice agents compared to human agents?
Do the AI voice agents work 24/7?
Do the AI voice agents work 24/7?
Do the AI voice agents work 24/7?
Do the AI voice agents work 24/7?
How accurate are they in understanding callers?
How accurate are they in understanding callers?
How accurate are they in understanding callers?
How accurate are they in understanding callers?
Call Handling
How quickly can the AI respond to callers?
How quickly can the AI respond to callers?
How quickly can the AI respond to callers?
How quickly can the AI respond to callers?
What if call volumes suddenly increase?
What if call volumes suddenly increase?
What if call volumes suddenly increase?
What if call volumes suddenly increase?
Will callers know they are speaking with an AI?
Will callers know they are speaking with an AI?
Will callers know they are speaking with an AI?
Will callers know they are speaking with an AI?
Can the agent transfer calls to a human?
Can the agent transfer calls to a human?
Can the agent transfer calls to a human?
Can the agent transfer calls to a human?
Can I view call logs and transcripts?
Can I view call logs and transcripts?
Can I view call logs and transcripts?
Can I view call logs and transcripts?
USE CASES
Smarter Conversations for
Smarter Conversations for
Real-World Business Efficiency
Real-World Business Efficiency
Solving everyday operational challenges — from endless scheduling calls to follow-ups and reminders — AI voice agents handle the repetitive work so your team can focus on growth.
Solving everyday operational challenges — from endless scheduling calls to follow-ups and reminders — AI voice agents handle the repetitive work so your team can focus on growth.
HR & Recruitment Automation
Conducts candidate screenings and onboarding calls to streamline hiring for growing teams.
Conducts candidate screenings and onboarding calls to streamline hiring for growing teams.
Appointment Scheduling & Coordination
Automates bookings, reschedules, and confirmations for clinics, real estate, and service businesses.
Automates bookings, reschedules, and confirmations for clinics, real estate, and service businesses.
Customer Surveys & Feedback Collection
Gathers post-service insights to measure satisfaction and strengthen customer experience.
Gathers post-service insights to measure satisfaction and strengthen customer experience.
Policy & Subscription Renewals
Notifies customers of upcoming renewals to drive retention for insurance and membership brands.
Notifies customers of upcoming renewals to drive retention for insurance and membership brands.
Payment Collection & Reminders
Sends courteous payment or invoice reminders to improve cash flow and reduce delays.
Sends courteous payment or invoice reminders to improve cash flow and reduce delays.
Order Tracking & Delivery Updates
Provides shipment notifications, delivery confirmations, and status updates in real time.
Provides shipment notifications, delivery confirmations, and status updates in real time.
Sales Qualification & Lead Nurturing
Qualifies leads, gathers requirements, and schedules sales calls automatically.
Qualifies leads, gathers requirements, and schedules sales calls automatically.
Student Enrollment & Inquiry Calls
Responds to admissions inquiries, guides applicants, and schedules meetings for schools and training institutes.
Responds to admissions inquiries, guides applicants, and schedules meetings for schools and training institutes.
Property Inquiry & Tour Scheduling
Manages property viewing requests, rental follow-ups, and new listing inquiries.
Manages property viewing requests, rental follow-ups, and new listing inquiries.
Meet Your
AI Squad
Trained with proven strategies and fully customizable to your business processes
Riley
AI Receptionist
Receives inbound calls 24/7, greets every caller warmly, answers general questions, and routes them to the right department.
Skylar
AI Appointment Scheduling Specialist
Handles both inbound and outbound scheduling calls to book, reschedule, and confirm appointments across time zones.
Meet Your
AI Squad
Trained with proven strategies and fully customizable to your business processes
Riley
AI Receptionist
Receives inbound calls 24/7, greets every caller warmly, answers general questions, and routes them to the right department.
Skylar
AI Appointment Scheduling Specialist
Handles both inbound and outbound scheduling calls to book, reschedule, and confirm appointments across time zones.
Meet Your
AI Squad
Trained with proven strategies and fully customizable to your business processes
Meet Your
AI Squad
Trained with proven strategies and fully customizable to your business processes
Riley
AI Receptionist
Receives inbound calls 24/7, greets every caller warmly, answers general questions, and routes them to the right department.
Skylar
AI Appointment Scheduling Specialist
Handles both inbound and outbound scheduling calls to book, reschedule, and confirm appointments across time zones.
YOUR DATA ISN'T OUR BUSINESS. KEEP IT SAFE IS
YOUR DATA ISN'T OUR BUSINESS. KEEP IT SAFE IS
YOUR DATA ISN'T OUR BUSINESS. KEEP IT SAFE IS
Built with enterprise-level security and compliant with GDPR and HIPAA, our agents protect every conversation and customer detail, securely and reliably.
Built with enterprise-level security and compliant with GDPR and HIPAA, our agents protect every conversation and customer detail, securely and reliably.
Built with enterprise-level security and compliant with GDPR and HIPAA, our agents protect every conversation and customer detail, securely and reliably.
Have Questions?
Have Questions?
Have Questions?
Talk to PRIME SQUAD AI Sales Inquiry Specialist
Talk to PRIME SQUAD AI Sales Inquiry Specialist
Talk to PRIME SQUAD AI Sales Inquiry Specialist
Whether you're exploring your first AI squad or need help deciding which one fits your business best, Leo is here to guide you.
Whether you're exploring your first AI squad or need help deciding which one fits your business best, Leo is here to guide you.
Whether you're exploring your first AI squad or need help deciding which one fits your business best, Leo is here to guide you.